Speed Sourcing for Subs

THE CHALLENGE: A Firehouse Subs franchisee needed to quickly source staff across a busy five-location operation, while avoiding the pitfalls of turnover and applicants who “ghost.”

THE SOLUTION: Sprockets – of course. Enlisting our software to analyze their Indeed applicant pool, the client found great new hires among existing applicants without advertising to attract more.

Firehouse Subs Case Study – Hiring in a Hurry

We have an affinity for entrepreneurs in the QSR hospitality industry, and not just because we love food. QSR has very specific staffing challenges – a 132% turnover rate, with an average cost of nearly $6,000 per lost employee. Our client Josh Culbreth, franchisee of five Firehouse Sub locations in Louisiana, approached us with a challenge. He wanted to improve the suitability of interviewees and promptly find spectacular new team members for his growing business. We met his challenge with a quick but thorough fix. After building team success profiles based on the scores of his best employees, he mass emailed the existing talent pool stored in Indeed with a request to complete the Sprockets survey. Josh had 117 responses within 48 hours, and that week welcomed three talented new staff from among 17 high-scoring applicants. He now has a robust base of potential hires, and there’s a rumor that team Sprockets gets free subs for life.

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“I had several current employees come to me and say that the new employees have caught on very quickly and seem to be doing a lot better than the employees we’ve gotten in the past.”

– Josh Culbreth, Firehouse Subs franchise owner