We have an affinity for entrepreneurs in the QSR hospitality industry, and not just because we love food. QSR has very specific staffing challenges – a 132% turnover rate, with an average cost of nearly $6,000 per lost employee. Our client Josh Culbreth, franchisee of five Firehouse Sub locations in Louisiana, approached us with a challenge. He wanted to improve the suitability of interviewees and promptly find spectacular new team members for his growing business. We met his challenge with a quick but thorough fix. After building team success profiles based on the scores of his best employees, he mass emailed the existing talent pool stored in Indeed with a request to complete the Sprockets survey. Josh had 117 responses within 48 hours, and that week welcomed three talented new staff from among 17 high-scoring applicants. He now has a robust base of potential hires, and there’s a rumor that team Sprockets gets free subs for life.