The Sprockets team

Sprockets Accelerates Company Growth: Continues Path Toward an Equitable Hiring Process for All

Sprockets Accelerates Company Growth: Continues Path Toward an Equitable Hiring Process for All 1016 528 Sprockets

Here at Sprockets, we always tell people — customers and prospects alike — that our hiring solution reveals which applicants will succeed like their current top performers, ultimately empowering them to build the best teams. But did you know that we’re so confident in the accuracy of the Sprockets platform that we use it to hire and retain our own employees?

We’re continuing to scale our company so we can help even more businesses stabilize staffing levels and remove bias from the hiring process. Continue reading to learn how five new hires will bring their talent to the Sprockets team as we continue our mission of creating an equitable hiring process for all.

Jessica Tighe, VP of Customer Success

“At the end of the day, making the customer experience great is the number one goal.”

1. Tell us a little about your past experience. How did you get here? 

I’ve been managing Customer Success teams for 20 years, ensuring customer satisfaction from consumers to enterprise accounts. I’ve worked in startups to Fortune 100 companies and at the end of the day, making the customer experience great is the number one goal. 

2. What drew you to Sprockets? 

The culture and people really drew me to join Sprockets. You truly have to enjoy the people you work with and this team is great! Everyone has the same goal, is collaborative, and ready to jump in no matter the task. 

3. How will your role help our company grow? 

I’ve been part of several companies that have scaled up and my experience in this area will help grow our company. Hiring great people, creating structure around processes and procedures, and streamlining our day-to-day will help us continue to grow into a larger company while ensuring our customer satisfaction is at the forefront.

4. What has been your favorite part of the role so far? 

I’m enjoying getting to know the team, jumping right into customer calls, and hearing firsthand what improvements we can make. I’m quickly learning the current world but also bringing new ideas to the table on how we can improve. 

5. What would you say to potential job seekers considering applying to Sprockets?

What are you waiting for?! The team is great and we have a wonderful product.

Stacey Boswell, VP of Finance

“I will provide clarity and integrity to numbers.”

1. Tell us a little about your past experience. How did you get here? 

It all started with a ten-key adding machine when I was a kid. I would sit and just add random numbers. My passion for finance came out of my love for numbers. I have been in finance management for about 12 years working mostly in the startup environment. One of my joys now comes from looking at processes and trying to find automations or more efficient ways to proceed in the future.

2. What drew you to Sprockets? 

Definitely the culture and ability to help build something great!

3. How will your role help our company grow? 

I will provide clarity and integrity to numbers. That data can then be used to make impactful business decisions from a place of knowledge. I’ll help implement processes and technology to eliminate pain points.

4. What has been your favorite part of the role so far? 

My favorite part of my role so far has been digging into the data and looking with unbiased eyes.

5. What would you say to potential job seekers considering applying to Sprockets? 

I quickly saw how involved everyone at the company is! Slack — our workplace communication platform — is always ringing with excitement. It’s easy to immediately feel part of the team.

6. Do you have anything else you’d like to share? 

If we are on a video chat and you see something in the background, that is not a horse in my house! It is one of my two Great Danes: Arya and Bjorn.

Joe Gattuso, VP of Enterprise Sales

“It’s a pivotal time to be a part of Sprockets as we enter our growth stage.” 

1. Tell us a little about your past experience. How did you get here? 

My sales career started when I was eight years old selling popcorn door to door for my local Cub Scout pack. I may still hold the record for most popcorn tubs sold, but it’s been a while since I checked. In my professional career, I’ve been lucky enough to have helped SaaS companies from early stage Series A to publicly traded organizations grow.

2. What drew you to Sprockets? 

The people and the opportunity. I’ve had the pleasure of working with a few members of our leadership team at a previous company, Upserve. They are both people who I trust and more importantly, know how to execute. That, along with an impactful product and an addressable market, made it an absolute no-brainer for me.

3. How will your role help our company grow? 

In my role, I’ll educate enterprise customers on the impact Sprockets can have to solve real-world business problems. 

4. What has been your favorite part of the role so far? 

Our executive team chops the wood and carries the water. It’s one thing to have values written on your company wall, but another to actually do them. It’s incredibly motivating to see this in action.

5. What would you say to potential job seekers considering applying to Sprockets? 

Don’t hesitate. It’s a pivotal time to be a part of Sprockets as we enter our growth stage. 

Deanne Watt, Senior Product Manager

“We are truly changing the way hiring will be done.”

1. Tell us a little about your past experience. How did you get here? 

I started my early career as an art director and moved into tech management and interactive development. My career shifted to product about ten years ago where I was really able to use all the skill sets I had gained. I have mainly focused on early startups to growth stage companies. 

2. What drew you to Sprockets? 

The culture exhibited in the interview process as well as the product drew me to Sprockets. I was not disappointed. Since I started working here, I have been blown away by my team members and the product. I have found my family.

3. How will your role help our company grow? 

The product managers will help the entire product team focus and work with our users directly to help create a vision that is both useful and delightful.

4. What has been your favorite part of the role so far? 

Learning how different we are from our competitors. We are truly changing the way hiring will be done.

5. What would you say to potential job seekers considering applying to Sprockets? 

If you pass our culture survey, you will not be disappointed. The team is amazing. I am very fortunate to have found Sprockets.

Jenny Mott, Organic Growth Manager

“The passion here is really contagious and the people are truly lovely.”

1. Tell us a little about your past experience. How did you get here? 

I started my career in marketing completely by chance and was lucky enough to fall in love with it pretty immediately. Since then, I’ve been on a mission to grow my skill set and impact, focusing on SEO, content marketing, and integrated campaigns. I’ve worked agency-side and in-house, primarily with service businesses and manufacturers. My personal mantra has long been, “I’ll bloom where I’m planted.” I made the jump to Sprockets and the SaaS industry because it’s great new fertile soil that I know will help me accelerate my growth journey. 

2. What drew you to Sprockets? 

The vision, energy, and opportunity to grow alongside other highly motivated teammates drew me to Sprockets.

3. How will your role help our company grow?

I will help define and execute our marketing strategy to help us reach those companies who could most benefit from our product. I’m excited to spread the word about Sprockets and help ease some operational stresses for businesses while making the hiring process a more equitable one!

4. What has been your favorite part of the role so far?

First, meeting my wonderful teammates and learning about the work they’ve done and the work they’re excited to do — the passion here is really contagious and the people are truly lovely. Second, realizing how much opportunity there is to truly make an impact on the trajectory of the company and to further our mission. Coming in at such an early and pivotal stage is a really special and exciting opportunity!

5. What would you say to potential job seekers considering applying to Sprockets?

If you’re passionate about growth, comfortable with ambiguity, and like the idea of fixing a broken hiring process, Sprockets might be a fit!

Join Our Mission

We believe everyone, regardless of gender, age, ethnicity, sexuality, and background, deserves a fair, unbiased shot when they apply for a job. Our solution uses artificial intelligence, natural language processing, and over 80 years of psychological research to identify which applicants will succeed and stay long-term like a business’s current top performers. If you share these same values, we want to hear from you!

Top performing restaurant employee