Letting go of an employee is never an easy task. People depend on their job for an income and to provide for themselves. However, letting go and firing employees is inevitable. This can happen when someone violates company policy, isn’t contributing in a satisfactory manner, or with budget cuts. In order to navigate this tricky task, check out our tried and true tips from industry experts.
Outline Policies in Your Employee Handbook
Every business has different expectations for its employees. A fine dining restaurant may require a strict dress code with natural colored hair and no tattoos, whereas &pizza encourages its employees to embrace their look and will even pay for an employee’s tattoo. Outlining policies around expected performance, attire, customer service, anti-harassment, attendance, and outlining fireable offenses are crucial to start a working relationship off on the right foot. These expectations should be made clear for appearance and attendance before an employment offer is extended. When someone is hired, the full employee handbook should be given to them as a hard copy, along with an emailed version.
Create a Warning System
It’s important to create a warning system regarding fireable offenses. One example is an employee gets three strikes for missing a shift without notice before getting fired. It’s also important to note any exceptions to this rule. By creating a warning system, employees become aware of the consequences of their actions. In addition, a written warning system levels the playing field for managers who have favorite employees.
Document All Problems
Whether you are an at-will employer or not, it doesn’t hurt to document employee problems. These documents come in to play when you are firing an employee. This means recording missed shifts, give away freebies, or simply if someone was hired to be a seasonal employee. It’s important to document and store all of this information in a secure place in your office that isn’t accessible to other employees.
Whether you are angry at an employee who stole or releasing a beloved seasonal employee, it is important to remain professional. This entails harnessing your emotions to be to-the-point and be unwavering in your decision. To be courteous to the employee, a professional setting away from their peers is the best way to release an employee. Another courteous tactic is to avoid releasing people on holidays or personal days.
In addition, if it’s an employee you enjoyed having around, consider offering approval to be used as a reference. Or, you could preemptively write them a letter of recommendation.
Check with Legal
Most states and companies have an “at-will” employment cause. By definition, this means that an employee can be dismissed by an employer for any reason, or without “just cause” for termination, and without warning, as long as the reason is not illegal (e.g. firing because of the employee’s race, pregnancy status, religion, etc). However, before going through with releasing an employee, check with your company’s legal team, or provided documents. You will need to ensure you are not violating statutory, implied-in-law, or public policy rules. You may need to release an employee at a specific time, have a second person present, or more in case the employee retaliates.
In conclusion, letting go of either a terrible employee or an exceptional one is never easy, even for seasoned managers. Set yourself up for success with outlined policies and expectations for employees. Doing so will ease the pain of letting go of an employee. To ensure you only hire great applicants the first time around, learn more about our Applicant Matching System.
Before making your next hire, ensure they are what you are looking for with our guide on How to Identify Action-Oriented Applicants.