Welcome to Sprockets!

We're excited to serve all of Massage Envy. Together, we'll make hiring simpler and smarter for every location.

Massage Envy Team

What's Available to You Today

Start with the essentials you have now. Upgrade to unlock smarter hiring, streamlined workflows, and better retention.

Sourcing Suite

  • •Career Page
  • •Talent Communities
  • •Referral Management
  • •Indeed Sponsorship

Screening Suite

  • •Credentialing
  • •Situational Analysis
  • •Culture Fit
  • •Assessments

Communication Suite

  • •In-App Messaging
  • •Smart Notifications
  • •Offer Letters
  • •Engagement

Scheduling Suite

  • •Automated Interviews
  • •Integrations
  • •Rescheduling
  • •Interview Management

AI Suite

  • •Applicant Grading
  • •Weekly Reporting
  • •GM Mobile App
  • •Smart Sourcing

Retention Suite

  • •Employee Communication
  • •Surveys
  • •Sentiment Analysis
  • •Churn Predictors
  • •Culture Reporting
Current Plan

Free Plan

$0/yr

Basic hiring tools to get you started.

Basic Applicant Info

Corporate Careers Page

Job Description Templates

Corporate Indeed Access

Other Job Board Access

Email Notifications

Desktop User Interface

Current Plan
UPGRADE

Pre-Hire ($700/yr)

$700/yr

Hire better, faster.

All Free + custom career pages, job board distribution, matching, scheduling, offers, manager app

All Free plan features

Applicant Scoring and Automation

Templated Success Profiles

Full Application Templates

Smart Notifications

In-App Messaging

Franchisee Indeed Account Linking

Assessments (cultural, situational, hard skills)

Job Offers

Automated Interview Scheduling

Applicant Re-engagement

Mobile App

Upgrade Now
Most Popular

Full Platform ($1,000/yr)

$899/yr

(normally $1,000)

The complete solution.

Everything in Pre-Hire + Post-Hire features with unified platform and priority support

All Free plan features

All Pre-Hire features

Employee Touchpoints

Culture Pulses

Stay Surveys

Exit Interviews

Culture Roundups

Limited-time offer · Available until 12/31/25

Price updates on 01/01/26

Upgrade Now

Why Others Upgrade

See how Massage Envy franchisees are transforming their hiring process with Sprockets.

"Using Sprockets and our ideal candidate profile, our interview show-up rates are now close to 90%, and the quality of hires has improved significantly."

Andrew Garsten

Massage Envy Regional Developer

~90% Interview Show-Up Rate

Slash sourcing costs

Reduce employee turnover

Increase engagement

Additional Resources

Expand a topic to learn more. Click “Learn More” to open rich details inline—no popups required.

Plan Details & Pricing
What’s included in each plan? Compare Free, Pre-Hire, and Full Platform features.
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Plan Features & Pricing

Explore what’s included in each Sprockets plan and find the right fit for your hiring needs.

Free Plan — $0/yr +
  • Basic Applicant Info – Collect candidate details like name, email, and phone so you can respond quickly and keep the process moving without manual paperwork.
  • Corporate Careers Page – Give applicants a polished, branded place to explore open roles, helping you stand out from competitors.
  • Job Description Templates – Ready-to-use templates written for hourly hiring save time and increase applicant flow with proven, optimized wording.
  • Corporate Indeed Access – Connect with Indeed seamlessly through your corporate account for consistent branding and job visibility.
  • Other Job Board Access – Extend reach by automatically posting jobs to multiple boards (ZipRecruiter, Snagajob, JobGet, Glassdoor, Talent.com, Monster, and more).
  • Email Notifications – Stay on top of activity with alerts about new applicants, ensuring you respond before top candidates move on.
  • Desktop User Interface – Manage applicants from a simple, intuitive dashboard that requires little training.
Compare Plans
Pre-Hire (Premium Hire) — $700/yr +

Everything in Free, plus:

  • Applicant Scoring & Automation – Let AI instantly surface the best candidates.
  • Templated Success Profiles – Compare applicants against your top performers.
  • Full Application Templates – Gather detailed info upfront to reduce wasted interviews.
  • Smart Notifications – Instant alerts about applicant activity.
  • In-App Messaging – Communicate directly with applicants to speed decisions.
  • Franchisee Indeed Account Linking – Ensure postings display correctly per location.
  • Assessments (cultural, situational, hard skills).
  • Job Offers – Send branded offers and track acceptances.
  • Automated Interview Scheduling – Applicants self-schedule from your availability.
  • Applicant Re-engagement – Reconnect with past applicants automatically.
  • Mobile App – Manage hiring on the go.
Upgrade to Pre-Hire
Full Platform (Premium All) — $899/yr (normally $1,000) +

Everything in Free and Pre-Hire, plus:

  • Employee Touchpoints – Automated check-ins to monitor satisfaction and retention risks.
  • Culture Pulses – Regular surveys to measure morale and culture health.
  • Stay Surveys – Learn why employees remain and replicate success.
  • Exit Interviews – Structured feedback from departing employees.
  • Culture Roundups – Aggregated reporting on sentiment and trends.
Upgrade to Full Platform
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Tip: Start with the Free plan and upgrade as your hiring needs grow.
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Note: Full Platform pricing is a limited-time offer through 12/31/25.
Getting Started
Single Sign-On Login Instructions Login using your Massage Envy credentials.
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Single Sign-On (SSO) Login

Massage Envy uses Single Sign-On (SSO) for seamless access to your Sprockets portal. Login with your existing Massage Envy credentials.

  1. Go to https://hire.sprockets.ai/massage-envy/login
  2. Click “Login with Massage Envy SSO”
  3. Enter your Massage Envy username and password
  4. You will be automatically redirected to your Sprockets portal
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Tip: Bookmark the SSO login page for faster access.
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Note: Use the same credentials you use for other Massage Envy systems.
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Heads-up: Contact your regional manager if you need help with SSO access.
Download the Mobile App Hire and manage anywhere.
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Mobile App

The Sprockets mobile app helps you manage applicants, job postings, and interview scheduling on the go. Stay connected wherever you are.

  1. Download the app from your phone’s store
  2. Log in with your Sprockets credentials
  3. Access jobs, applicants, and interviews anytime
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Tip: Keep notifications enabled for real-time applicant updates.
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Note: The mobile app syncs automatically with your web portal.
Support Find answers or reach support.
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Support Resources

We provide multiple ways to get help with Sprockets. Whether you need step-by-step guides, quick answers, or personal assistance, support is just a click away.

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Tip: Response times are typically within 24 hours during business days.
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Note: Include your company name and location in support emails for faster resolution.
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Heads-up: For urgent issues (like account lockouts), mention “Urgent” in your subject line.
Portal Navigation Guide
Dashboard Your hiring home base.
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Main Dashboard

The Dashboard is the first screen you see after logging into your portal. It provides a high-level view of your hiring process so you can act quickly.

  • Monitor applicant activity in real time
  • See interview scheduling updates
  • Review hiring performance metrics
Sprockets Dashboard screenshot
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Notifications Notifications.
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Notification Settings

Steps

  1. Go to Personal Settings in your account and open the Personal Notification tab.
  2. Find the option labeled "Notify me of all Applicants."
  3. Toggle it On to start receiving notifications for every applicant to your jobs.
  4. Click Save to apply your changes.
Screenshot showing where to enable 'Notify me of all Applicants' in Personal Settings
Example of the "Notify me of all Applicants" toggle in Personal Settings.

Tips & Notes

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Heads Up: This setting is not enabled by default. Each user must turn it on individually.

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Tip: You can toggle this setting on or off anytime to manage how you receive applicant notifications.

Jobs Manage and post jobs.
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Jobs Management

The Jobs tab is where you’ll create, view, and manage all job postings.

  1. Navigate to the Jobs tab in your portal
  2. View active and closed postings
  3. Create new postings using templates or custom details
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Heads-up: Active jobs are automatically posted to partnered job boards and your careers page.
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Tip: Use job templates for faster posting.
Applicants Review and track candidates.
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Applicant Management

The Applicants tab lists everyone who has applied to your jobs and allows you to track their progress.

  1. Go to the Applicants tab
  2. Review applicant details and survey results
  3. Track candidate status across hiring stages
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Note: Filters help you focus on high-scoring or recent applicants.
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Tip: Use the Contact Applicant button to message candidates directly.
Application Settings Guide Configure scoring, eligibility, and automation.
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Application Settings Configuration

Learn how to configure Application Settings to optimize your hiring process with proper scoring, eligibility requirements, and automation rules.

  1. Access Company Settings → Application Settings
  2. Configure scoring thresholds and profile matching
  3. Set eligibility requirements (age, location, verification)
  4. Enable automated scheduling and communication preferences
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Tip: Start with default settings and adjust based on your hiring volume and quality needs.
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Note: Changes to Application Settings affect all new applicants going forward.
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Heads-up: Required fields must be configured before applicants can be properly evaluated.
Job Postings
Creating, Posting, and Editing Jobs Post jobs in minutes.
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Job Creation Process

The Jobs tab allows you to create new postings, edit existing ones, and manage all open positions across your locations.

  1. Go to the Jobs tab
  2. Select Create Job
  3. Fill out job details: Location, Full Application template (optional), Job title
  4. Continue to posting options: Add Success Profile (optional), add/edit job description, choose job type, enter wage range and rate type
  5. Click Post This Job
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Heads-up: Jobs posted here are synced to your careers page and partnered job boards.
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Tip: Use templates for faster job creation and consistent descriptions.
Job Templates Save time with pre-written descriptions.
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Job Templates

Use ready-to-go templates optimized for hourly roles to post faster and attract more applicants. Customize titles, pay, and requirements in seconds.

Managing Jobs Track all your positions in one place.
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Job Management

The Jobs tab shows both active and inactive postings, letting you manage hiring efficiently.

  • Position title and location
  • Full Application status (On/Off)
  • Recent applicants count
  • Recent high matches count
  • Posting status (Active/Inactive)
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Note: Inactive jobs can be reactivated at any time.
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Tip: Use filters to quickly find high-traffic roles.
Pre-Hire Upgrade (Full Sprockets)
Custom Career Pages Showcase your brand; attract the right applicants.
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Custom Career Pages

Create branded career pages that showcase your company culture and attract the right applicants with the Full Sprockets upgrade.

  • Customizable branding and company messaging
  • Mobile-optimized application experience
  • Integration with your existing website
  • Analytics on page performance and conversion
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Tip: Use high-quality images and compelling copy to attract top talent.
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Note: Career pages are automatically optimized for mobile devices.
Job Board Distribution Automatic posting to ME careers + major job boards.
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Job Board Distribution

Automatically distribute your job postings to multiple job boards and your Massage Envy careers page with the Full Sprockets upgrade.

  • Massage Envy corporate careers page
  • Indeed and other major job boards
  • Local job boards based on location
  • Social media job posting networks
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Heads-up: Job distribution happens automatically when you post a job.
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Tip: Monitor which boards bring the highest quality applicants.
Set Up Success Profiles Identify who thrives on your team.
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Setting Up Success Profiles

Success Profiles define the traits, behaviors, and values of your ideal hire. They’re used to evaluate and score applicants for specific jobs.

  1. Go to Company Settings
  2. Navigate to the Success Profiles tab
  3. Click Create a New Success Profile
  4. Enter a clear name for the profile
  5. Complete fields: Personality, Needs, Values
  6. Click Save
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Tip: Use a consistent naming pattern with version numbers for tracking iterations.
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Note: Only Account Owners can create and manage Success Profiles.
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Heads-up: Changes apply to new applicants only, not existing ones.

Need step-by-step articles?

Visit the Sprockets Knowledge Base for full setup guides, screenshots, and best practices.

Open Knowledge Base

Take Next Steps

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