• Announcing Our $10M Series A Funding Click here to learn more.

The Sprockets Platform

Two happy employees

Follow These 6 Hiring Trends to Attract Top Talent

Follow These 6 Hiring Trends to Attract Top Talent 1016 528 Sprockets

It can be overwhelming trying to keep track of hiring trends when you’re short-staffed and covering shifts to pick up the slack, but staying ahead of new trends in hiring can help you retain the best possible employees. We know you don’t have much free time, so we’ll cut right to the chase: If you want to set up your business for success — and keep it that way — consider implementing these 2022 hiring trends. 

Or, you can skip this entire blog and schedule your free, 15-minute walkthrough of the Sprockets platform, the fastest, easiest way to know which applicants are worth hiring and who will only cause you more of a headache.

 

How Do You Stay Current With Hiring Trends?

1. Connect With Applicants Before They Apply

Reaching out to candidates early on in the hiring process — even for hourly positions — benefits both the employer and job seeker. Remember, your job posting is one of millions, so it’s important to set your role apart. Social media platforms like LinkedIn are a great way to connect to potential hires. Take the time to send a brief message about your company, open positions, and why you think the person may be a good fit for your team. Applicants are more likely to apply and may choose your business over a competitor simply because you found them first.  

2. Data-Driven Recruiting 

All too often, traditional hiring methods rely on a recruiter’s intuition when choosing the perfect hire. However, this can lead to potential bias against certain types of people, whether it’s intentional or not. That’s why companies across various industries now lean on facts and data to help them make the best hiring decisions. Data-driven recruiting reduces turnover costs, increases employee productivity, and empowers hiring professionals to gain valuable insight on their process. But, how exactly do companies measure this? The answer is simple —technology. 

3. Technology

How has technology changed the hiring process? It has dramatically transformed the hourly workforce as employers now have access to a wider applicant pool. Plus, advanced solutions make the process faster and easier, so hiring professionals can focus on face-to-face operations like interviewing, onboarding, and training. During the height of the labor crisis, businesses turned to technology to compensate for their lack of employees. Owners and operators quickly realized that the right hiring solutions could help them make more informed decisions in a shorter period of time. Plus, technology has the ability to foster diversity, equity, and inclusion in the workplace. Basically, if you aren’t already using technology in your recruitment process, you’re falling behind.

1. AI Screening

More and more organizations are quickly realizing the 540-year-old resume is ineffective and time-consuming. Resumes don’t account for soft skills or an applicant’s personality, which is actually more important than direct industry experience. AI screening tools like Sprockets make it easy to see which applicants will succeed like your current top-performing employees. It’s more accurate and 37% faster than the traditional hiring process. These solutions also allow you to focus on running your business instead of stressing over which applicants will actually stay long-term.

2. Video Interviews

It’s no secret that the COVID-19 pandemic made it extremely challenging to conduct in-person interviews. To prevent falling further behind, employers turned to video interviews. This new trend (that’s surely here to stay) greatly widened the applicant pool. Employers could interview anyone – not just people that lived in their location’s city — and applicants had the flexibility to record their part of the interview on their own time. Recent research even found that video interviews are six times faster than phone ones! No wonder 86% of organizations now use virtual tech for interviews.

3. Sprockets

What would you do with three extra hours in your day? No, seriously, get three hours back in your day with our hiring solution. Sprockets uses artificial intelligence, natural language processing, and over 80 years of psychological research to instantly reveal which potential hires will perform like your best employees and stay long-term. There’s no need for resumes or even interviews. Plus, it’s trusted by top brands like Taco Bell, Chick-fil-A, and McDonald’s franchise locations to increase employee retention by 43%, on average. 

Why Tech Matters in Hiring: 2022 and Beyond

Learn how technology – like Sprockets’ AI-powered platform – is no longer optional for businesses. It’s required.

Must Have Hiring Tech E-Book
Statue of Leonardo DaVinci

Resumes Are Outdated: It’s Time to Forget the 540-Year-Old Hiring Tradition

Resumes Are Outdated: It’s Time to Forget the 540-Year-Old Hiring Tradition 1016 528 Sprockets

One…two…three…four…five…six…seven… While you were reading for those few seconds, the average recruiter decided whether or not a job applicant was fit for their role. Is it really fair to judge someone’s ability to succeed based on a single piece of paper, in that short amount of time? 540 years ago, the answer would have been “yes. Now, two decades into the 21st century, that’s a whole different story. Continue reading as we discuss the history of the resume and current outdated resume practices. You’ll even learn how to hire the best applicant every time — without a resume or even an interview — in seconds thanks to Sprockets’ hiring solution. 

 

 

History of the Resume

The exact origin of the first resume is unknown, yet historians have substantial evidence to credit Leonardo DaVinci in 1482. He sent a handwritten letter outlining his abilities and experience for an engineering job to Ludovico Sforza. Although he did not actually get the position, his handwritten letter had a lasting impression on Sforza, who later became the Duke of Milan and commissioned DaVinci’s painting, The Last Supper. Fast forward 540 years later… why are we still following in the painter’s footsteps when we have technology at our disposal? In case you’re still not convinced, here are three more reasons why resumes are impractical

Current Concerns of Outdated Resume Practices

1. They’re Time-Consuming 

Owners and operators simply don’t have enough time to review a resume. Businesses are severely understaffed, so their eight-hour days can often turn into grueling twelve-hour ones. Some owners are even working the cash register or flipping burgers in a desperate attempt to cover for employees who don’t show. They barely have enough time to focus on their regular responsibilities. The last thing they want to do is sift through piles of paperwork. 

2. Resumes Might Contain False Information

Unfortunately, some people claim to have certain skills or experience on their resume that they actually do not have. Approximately 40% of workers have lied or stretched the truth on their resume. That number is too high to base a hiring decision solely on a resume. 

3. They Leave too Much Room for Potential Bias

The average recruiter only spends six to seven seconds on a resume. These hasty decisions often lead to first impression bias, the leading cause of hiring errors. Unfortunately, that means many resumes are ignored or thrown away simply because of the name at the top. One study even showed that minority applicants who changed certain details of their resumes to make them seem more “white” received more interviews. It doesn’t have to be this way. 

Additionally, the resume fails to provide employers with a full picture of an applicant. It does not cover one’s soft skills, which are equally, if not more important than a job seeker’s previous experience. 

Two Simple Solutions That Can Replace Resumes

1. LinkedIn

One popular option is to use LinkedIn as an online “resume.” In fact, 87% of recruiters find LinkedIn most effective when looking for potential hires. These profiles mimic traditional resumes, yet provide a more personalized touch. Job seekers can feature past experiences, skills, projects, published works, and more. LinkedIn profiles are easily skimmable and employers can filter potential hires based on certain keywords such as workplace skills or job titles. While many recruiters find LinkedIn effective, people can still lie about their skills or face potential bias.    

2. Sprockets               

Sprockets’ hiring platform, on the other hand, redeuces potential bias and increases your chances of making the right hires. You’ll spend 37% less time on the solution that predicts applicant success with pinpoint precision. Our platform eliminates the need for resumes and even interviews. It’s proven to boost employee retention by an average of 43%. In fact, top brands like Chick-fil-A and Taco Bell trust our sophisticated, yet easy-to-use technology to accurately reveal which applicants will succeed and stay long-term. 

Do’s and Don’ts of the Hiring Process

You already have the solution to your hiring challenges — it’s your top performers. Learn how to attract, hire, and retain the right workers for your business by leveraging the mental makeup of your best employees.

Hiring Guide Mockup
Chicago city and bridge

Everything You Need to Know About the 2022 National Restaurant Association Show

Everything You Need to Know About the 2022 National Restaurant Association Show 1016 528 Sprockets

We’re less than a month away from the National Restaurant Association Restaurant, Hotel-Motel Show® in the Windy City….are you ready for it? Our Sprockstars sure are. From networking events to keynote speakers to celebrated demos, we’ll walk you through everything you can expect at the biggest show in the Western Hemisphere. 

Don’t forget to eat some of Chiago’s famous deep dish pizza and visit us at Booth #652. We’ll happily answer your questions. But why wait? Get started now by booking a brief, 15-minute demo of the easiest hiring solution that’s trusted by some of the world’s biggest foodservice brands.

 

 

Why You Should Attend the National Restaurant Association Show

This is the first National Restaurant Association Show since the COVID-19 pandemic rocked our nation. Anticipation for the Show is high as both the 2020 and 2021 shows were canceled. This year, the event will welcome attendees May 21 through 24 at the McCormick Place in Chicago, IL. Over 1,300 exhibitors and 900 product categories including food, beverage, technology, and tableware, will be featured during the four-day show. 

Plus, it’s not just restaurant owners that attend, but lodging, c-store, and retail businesses as well. Notable brands making a comeback to the National Restaurant Association Show 2022 include Chipotle, Domino’s, Starbucks, TriMark, Sodexo, Holiday Inn & Suites, IHG, Aramark, 7-Eleven, and Kwik Trip.

With representation from all 50 states and 110 countries, there’s no other place to interact with the entire foodservice industry ecosystem.”

– National Restaurant Association Show

The hype around the Show isn’t exclusive to attendees — exhibitors are equally excited: “It has the potential to be one of our best shows and generate the most leads and revenue,” says Tyler Chambers, Senior SDR Coordinator at Sprockets.

What You Can Expect at the National Restaurant Association Show

Food & Beverage Demos

Watch and learn from seasoned chefs as they whip up mouth-watering dishes right before your eyes! They’ll teach you the latest trends in food and beverage, skillful techniques, and how to tackle industry obstacles. Featured experts include internationally-renowned entrepreneur, chef, author, and TV personality, Maria Loi, as well as Cassie Sakai and Tiffany Derry. You can view the full list of speakers here.

Book Signings

Bookworms and chefs can unite after the culinary demos. Readers will have the opportunity to meet celebrity chefs like award-winning author Edward Lee and bestselling author Deborah VanTrece, and have their books signed! Attendees are welcome to bring books from home or purchase prior to or during the signing at the bookstore in the Grand Concourse.

Keynote Speakers

Hear from Alexis Ohanian, co-founder of Reddit, and Starr Marcello, deputy dean of MBA programs at University of Chicago Booth School of Business, as they explore current industry challenges and unpack the complex question: What do these disruptions mean to our industry, and how can we prepare for and embrace them?” Sub-topics include crypto currency, web 3.0, social and cultural shifts, and the future of the foodservice industry. 

Workshops

As the hospitality industry continues to navigate current challenges, experts will provide insight on complex topics so you can apply their knowledge to your own business. Participants can choose (or mix and match!) between three workshops: Ghost Kitchens & Virtual Brands: Risks, Opportunities and Execution, Navigating the Foodservice Technology Landscape, and ServSuccess Restaurant Leader Workshops. 

Kitchen Innovations (KI) Awards 

The Show has not one, not two, but three years worth of KI awards to hand out in 2022. This will be the largest showroom in over 100 years. Discover the best equipment for your business that focuses on automation and sustainability while generating industry growth. 

Industry Night Out

Last, but not least, as part of their Project Beverage plan, attendees are invited to Industry Night Out. Party on Offshore — the largest rooftop in the nation — enjoy some of the best views of Chicago, watch mixology demos, and mingle with foodservice industry professionals. You never know, some of the best business deals happen while sipping on cocktails and appetizers.

Stop Stressing About Hiring and Start Focusing on Daily Operations

Enough is enough; it’s time to end your hiring nightmare. Say goodbye to pointless interviews and no-call-no-shows when you hire with Sprockets. Our solution empowers owners and operators to predict applicant success without resumes or even interviews! The platform reveals who will mesh well with your team and stay long-term. It’s proven to work and trusted by top brands like Domino’s, Chick-fil-A, and Taco Bell to increase employee retention by 43%, on average.

 

Hotel staff tends to hotel garden

How Hoteliers and Guests Can Reap the Benefits of Hotel Sustainability

How Hoteliers and Guests Can Reap the Benefits of Hotel Sustainability 1016 528 Sprockets

Suppose a guest asked you how your hotel is positively contributing to the environment and  what green practices your brand currently follows. What would you say? It’s important to not only be prepared to answer these types of questions, but to have sustainable practices in place as 73% of U.S. travelers believe sustainable travel is now “vital.” Take a look at these sustainable ideas so you can reduce your hotel’s carbon footprint and attract more travelers. 

Of course, hotel sustainability starts with employees who truly care about bettering the environment. Find more passionate, driven individuals that will succeed and stay long-term with this hiring solution that’s proven to increase staff retention by 43%, on average. 

 

 

What Is Hotel Sustainability? 

“Going green” is much more than a marketing strategy or trendy buzzword. Sustainable hotels are eco-friendly lodging businesses that truly make an effort to reduce their energy, water usage, and waste to benefit the environment.

Why Is Hotel Sustainability Important? 

Since the pandemic, sustainable hotels are more important than ever to travelers. When stopping to rest at a hotel, resort, or motel, 48% of travelers are frustrated when they discover the business fails to follow green practices such as recycling or composting. Additionally, 67% of guests would actually spend more money if it would “reduce the environmental impact of their stay.” Your guests have spoken — it’s time to implement eco-friendly concepts at your hotel.

Sustainable Hotel Ideas and Solutions

1. Encourage Staff and Guests to Recycle

This one may seem obvious, but you’d be surprised how many hotels aren’t already recycling. 14 million tons of plastic are dumped into our oceans every year. Reduce the amount of waste that gets thrown into landfills (that inevitably ends up in the ocean) by recycling as much as possible. Encourage guests to do so by placing small recycling bins in common areas, outside the building, and small ones inside every guest room.

2. Try Composting 

Does your hotel or resort offer a complimentary breakfast or meal? If so, composting will be a piece of cake. Hang a “Compost” sign near the trash and recycling bins. Guests can add banana peels, fruit cores, egg shells, and any other compost-friendly materials. Composting improves plant growth, reduces water runoff, locks in minerals and nutrients, and helps control soil erosion. You can even mix your compost into the soil of your hotel garden or around the landscape perimeter. 

3. Buy Food Locally and Start a Hotel Garden

When people travel, they want an authentic experience. What better way to show the taste of your location than by sourcing all your food and beverages from local farms and grocery stores? For example, say your hotel is located in Door County, Wisconsin. You could showcase the town’s famous cherries, cheese, and wine. Or, if you really want to get your hands dirty, consider planting a garden at your hotel, providing your guests with fresh fruits and vegetables. This sustainable practice reduces greenhouse gas and fossil fuel emissions because food trucks aren’t traveling thousands of miles to your hotel. You’ll save money on shipping costs and the food will be fresher (and healthier) for your guests.

4. Implement Biodegradable Straws

Even small changes like this can have a big impact. InterContinental Hotels Group (IHG) and Marriott International eliminated plastic straws from their locations worldwide, removing about 1 billion plastic straws from the oceans and landfills. IHG CEO, Keith Barr, stated, “There is always more we can do to minimize waste, but the work we’re doing to reduce single-use plastic is a powerful example of how we can come together with guests, owners and colleagues to drive positive change.” 

5. Place Occupancy-Based Sensors in Every Hotel Room

These sensors are an energy conservation technology that can easily be placed in hotel rooms. They’re able to detect when a room is unoccupied and shut off the power. It’s a plus for eco-friendly guests because they can relax without having to worry about wasting energy (or turning lights on and off). Occupancy-based sensors also benefit hoteliers because they dramatically reduce hotel energy cost per room. 

6. Switch to LED Lighting 

Energy-efficient LED lights are a growing technology in the hotel industry. Why? They save up to 20 to 25% of energy compared to traditional, iridescent lighting. LED lights even last longer, saving you time and money you would normally spend on high electric costs.

7. Add More Houseplants to Your Common Areas

Not only are live plants aesthetically pleasing and relaxing, but the right ones can purify your air through photosynthesis. The process converts the carbon dioxide we breathe out into oxygen. Plus, houseplants clean your air, removing harmful toxins. Especially during a pandemic, adding live plants to your lobby, guest rooms, and other areas of your hotel will positively impact the environment and enhance your guests’ experience.

8. Go Paperless With an Automated Hiring Process

Say goodbye to piles of paperwork when you transform your hiring process with Sprockets! Our Applicant Matching System empowers hoteliers to predict applicant success before the interview and without a resume. How is this possible? The process is simple — your current top performers answer three brief questions and receive a Fit Score out of ten. Their scores will then be used as a benchmark to predict the success of incoming applicants who take the same survey. It’s proven to work and trusted by top brands like Taco Bell to increase employee retention by 43%, on average. In fact, we’re so confident in the accuracy of our solution that we hire and retain our own team members with Sprockets.

Hotel guest holding a smart phone

The Essential Guide to Hotel Technology

The Essential Guide to Hotel Technology 1016 528 Sprockets

Nearly 4 million hospitality jobs were lost in 2020 due to the COVID-19 pandemic, according to the American Hospitality and Lodging Association. As the hospitality industry recovers from recent hardships, it’s time to take a closer look at your hotel technology. We know finding the right solution for your hotel can be a challenge. It might not even be on your current list of to-do’s. That’s why we’ve compiled a list of lodging tech essentials to ensure a positive, exceptional experience for your guests and a profitable, stress-free environment for you. We’ll even tell you about a hiring solution that is proven to boost staff retention by 43%.

 

 

Benefits of Technology in the Hotel Industry

Hotel technology optimizes daily operations to ensure your business runs smoothly. Before we dive into which tools are right for you, here are some of the many benefits of implementing hotel technology. 

  • Save Time and Money 
  • Predict Hotel Industry Trends
  • Improve Sustainability Practices
  • Create a More Enjoyable Guest Experience
  • Boost Hotel Staff Retention 
  • Increase Hotel Revenue

Current Technology Solutions in the Hospitality Industry

Artificial Intelligence (AI)

According to Hotel Technology News, artificial intelligence in the hotel industry is “imperative in order to stay in business.” In the last four years, AI has grown by 270%. However, when it comes to AI hospitality, there are some common misconceptions. 

AI is not meant to replace employees. Rather, it allows hotel staff to spend more time on everyday tasks. Although there are a plethora of examples of artificial intelligence in the hotel industry, we narrowed it down to three useful ones:   

  • Revenue Management System: Supercharge your revenue with this AI pricing decision tool. “The speed and complexity of the pricing decisions are unmatched by the most seasoned revenue manager.” Hotels large and small have seen dramatic results, with top brands reporting an increase in annual revenue by millions of dollars and smaller ones reporting a 15% “sales lift.”

 

  • Smart Hotels: Smartphones, smart homes, smart… hotels? Yup, that’s right. These tech-savvy hotels are mostly automated through the Internet of Things (IoT) for the benefit of guests and owners. From Amazon Echo devices in guests’ hotel rooms to apps that allow guests to check in and control the entirety of their stay, smart hotels could be the future of the lodging industry. 

 

  • Sprockets: Imagine what you could do if you could clone your best hotel employee. The possibilities are endless with Sprockets, a hiring platform that predicts which applicants will succeed like your current top performers. Our solution empowers hoteliers to build strong, cohesive staff that will go above and beyond for their guests and stay long-term. Forget sifting through piles of paperwork and wasting time with bad interviews — Sprockets is proven to reduce time spent on the hiring process by 37%, on average.

 

Sustainable Solutions

Reduce your hotel’s carbon footprint, improve energy efficiency, and attract more travelers with green tools like occupancy-based sensors — climate activists, Millennials, and Gen-Z guests will thank you. In fact, a recent study found that Gen-Zers will lead travel spending in 2022, so it’s important to take their ideals into account. Plus, 67% of all guests would spend a little more to help “reduce the environmental impact of their stay.” 

 

  • Occupancy-Based Sensors: These sensors are placed in hotel rooms and are triggered by motion. They’re able to detect when a room is unoccupied and shut off the power to save energy. In other words, occupancy-based sensors dramatically reduce hotel energy cost per room.

 

  • LED Lighting: Did you know that energy-efficient LED lights save up to 20-25% of energy compared to traditional lighting? Oh, and they even last longer, saving you time (no more replacing light bulbs every month!) and money you would spend on electric costs. No wonder LED lights are a growing technology in the hotel industry.

Why Your Hiring Process Is Broken and How to Fix It

Relax just like your guests and let us tidy up your hiring challenges. If you’ve made it this far but are still stressing over hiring challenges, check out our free guide: Why Your Hiring Process is Broken and How to Fix It. Learn how to attract, hire, and retain the right workers for your hotel by leveraging the mental makeup of your best staff members.

Hiring Guide Mockup
Hotel front desk staff happily helps two guests.

Enhance the Guest Experience at Your Hotel With These Terrific Tips

Enhance the Guest Experience at Your Hotel With These Terrific Tips 1016 528 Sprockets

Think back to your best hotel guest experience. What did you enjoy about your stay? What, specifically, made your time at the hotel memorable? Maybe you forgot some basic toiletries, and the staff provided you with complimentary products. Or maybe the front desk employee struck up a conversation that really resonated with you. These small, but meaningful details are the difference between a good and great stay. Avoid the dreaded hotel horror story and learn how to enhance the guest experience at your hotel with these three tips. You’ll even discover how our hiring platform can increase staff retention by an average of 43%.

 

Importance of the Guest Experience in Hotels

Guest satisfaction in the hotel industry is crucial. Good hoteliers should constantly think about how to improve the hotel guest experience as it is pivotal to maintaining your brand. Excellent experiences leave guests happy, drive customer loyalty, and increase revenue. In fact, one study found that positive online reviews significantly increase the number of bookings at a hotel. When guests are happy with their stay, the next time they need to book a vacation or travel for work, they’re more likely to return to one of your locations. If they feel they had an exceptional experience, they may even recommend your hotel to a friend, coworker, or family member. 

The same study found that word of mouth from a “good friend” can outweigh the opinion from the online majority. But beware, the same is true for negative experiences — which can severely damage your brand’s reputation — as a friend’s opinion can outweigh a majority of positive online reviews. 

How to Improve the Hotel Guest Experience

Be sure to take the time to really wow your guests. This could be their first lodging experience since the COVID-19 pandemic. Follow these three tips to ensure a smooth, satisfied hotel guest journey. 

1. Hire Hotel Staff for Fit 

Of course, enhancing the guest experience at your hotel starts with your employees. They are the foundation of your business, and without a strong foundation, your hotel could easily crumble under pressure from industry challenges. 

Hiring for fit focuses on job seekers’ mental makeup, rather than their industry experience. You may want to hire people who are empathetic, outgoing, and adaptable for your hotel. Consider asking applicants specific questions during the interview process to evaluate whether or not they will mesh well with the rest of your staff. 

Tip: Use Sprockets’ hiring solution to reveal which potential hires are the right fit for your hotel based on shared personality traits between applicants and your current top performers, empowering you to retain a strong, cohesive staff that will stay long-term.

 

2. Personalize Each Guest’s Experience

Once you have the best staff for your hotel, train them to personalize each guest’s experience. This is especially important for your front-desk staff as they are likely the first hotel employee your guests will see. Encourage your team to strike up a conversation (another reason why hiring for fit is important!). This could be as simple as asking where they are from, what their plans for their stay are, or offering restaurant recommendations. When they check out, you might even follow up on the chosen topic. Regardless, you want your interaction to be memorable so your guests can see your staff truly cares about the quality of their hotel experience. 

3. Encourage Guest Feedback

What better way to understand how you can enhance your guests’ experiences than by asking your guests themselves? Feel free to get creative with this. For example, you might promote a campaign on your website that if your guests leave a review, they get a certain amount off on their next stay. Or maybe you simply ask them if they enjoyed their stay upon check-out. Whatever the case, be open-minded and willing to listen. Remember, not all feedback is going to be a glowing five-star review, so active listening is key. 

 

Enhance the Guest Experience by Hiring the Best Staff From the Start

Sprockets’ hiring solution empowers you to predict applicant success — before the interview and without a resume – so you can easily build long-lasting staff for your hospitality location. Check out The Essential Guide to Attracting Hourly Workers: Hotel Edition to learn how to optimize job postings to fit your ideal hire and retain high-quality staff before your competitors.

Announcing Our $10M Series A Funding

Sprockets Receives $10M to Make Hiring Process More Equitable for Employers and Job Seekers

Sprockets Receives $10M to Make Hiring Process More Equitable for Employers and Job Seekers 1016 425.31 Sprockets

Today, we officially closed our Series A funding at $10mm with participation from Forte Ventures, Healthy Ventures, Thayer Ventures, Lytical Ventures, Blu Ventures, and VentureSouth. The investment will help Sprockets further help business owners hire and retain the very best hourly employees, even during a labor crisis. 

Sprockets CEO and founder AJ Richichi said, “We are building a better way to hire. This capital will help us bring an equitable and efficient hiring process to millions of companies and job seekers nationwide.”

Our hiring platform reveals which applicants are right for your needs, empowering you to build a strong, cohesive staff that will stay long-term. Trusted by some of the world’s biggest brands, it’s proven to boost 90-day employee retention by an average of 43%.

 

 

What Does This Mean for You? 

Sprockets understands the frustrations you are currently facing at your business are so much more than not knowing how to staff during unprecedented times.

“Many feel handcuffed by government stimulus payments, COVID-19 shutdowns, inflation, and generational changes to candidate behavior,” Richichi explained. “Companies that deploy our software are statistically faster, less discriminatory, and less prone to error.”  

This round will allow Sprockets to undergo dramatic growth and expansion in order to lessen your hiring headaches and ensure an easy, seamless use of our hiring platform. 

Our Growth and Accomplishments

The funding comes a few months after we achieved 10x growth at the peak of the labor crisis.  

Sprockets helped thousands of customers and hundreds of thousands of candidates in the QSR and hospitality industries in 2021. We are so proud of what we have accomplished but know there is much more work to be done. 

“We sincerely appreciate the overwhelming support from customers, partners, investors, and team members,” Richichi said, expressing his gratitude.

Our company is also lucky to have investors who share our passion for fixing a broken hiring process. Tom Hawkins, founder and managing partner of Forte Ventures, states, “The Sprockets technology solution is invaluable to hiring managers in QSR, hospitality, and multiple other industries with hourly workers. Imagine the change that Sprockets will have on worker satisfaction and career stability within a segment of the population that has historically been ignored by most of the HR tech players. We’re excited to have led Sprockets’ Series A financing and look forward to supporting the management team moving forward.” 

Other investors who participated in our Series A round can attest to Sprockets’ success, particularly in the face of a labor crisis. “Businesses need easier and faster ways of making good hires,” Anya Schiess, co-founder and general partner at Healthy Ventures said. “Sprockets solves this problem with candidate-focused automation.

Richichi, along with the rest of the Sprockets team, is grateful for this rare opportunity. “We are challenging a hiring process that’s been static for hundreds of years, and being rewarded with great traction,” he said. “We’ve been fortunate enough to sign the world’s biggest brands, integrate with industry leading technologies, and build a world-class team.”

Hiring Success Story: 95% Employee Retention in 90 Days

We recently helped a 50+ location Bojangles group achieve 95% employee retention in just 90 days. With the help of Sprockets’ Applicant Matching System, the franchise was able to achieve an ROI of 14x and uncover over $134,000 in savings. The employees they hired with Sprockets stayed longer than those who were hired without, proving the ability of our platform to accurately predict applicant success and increase employee retention. It’s possible for your business to achieve similar success. To learn more about how our AI-powered platform can help change the future of your own hiring, schedule a free, 15-minute demo here.

 

Happy hotel employee making a bed

Everything You Need To Know About Measuring Employee Engagement

Everything You Need To Know About Measuring Employee Engagement 1016 528 Sprockets

Have you ever wondered, “How do I measure employee engagement?” If so, you’re not alone. Failure to measure engagement can reduce your employee retention rate and decrease the quality of work your team puts out. Understanding the different ways of measuring employee engagement will help ensure you maintain a positive atmosphere in your workplace.

But first, we’ll let you in on a little secret — maintaining employee engagement is one of the four steps to reducing your reliance on applicant flow. Check out our free guide to learn how you can start hiring the right people from the start.

 

How to Measure Employee Engagement

There are several ways to assess employee engagement, but we’ve narrowed it down to three of the best examples. 

1. Set Achievable Goals

You must first gain a deep understanding of company goals to engage staff (and ultimately measure that engagement). Consider keeping a list of qualitative and numerical goals for your staff to refer to as they complete their daily tasks. These will serve as a tangible representation for team members to grasp how close you are to achieving your company goals. Additionally, setting achievable goals helps your team feel that the work they’re doing is both seen and appreciated.

2. Employee Engagement Surveys

These surveys allow workers to voice their opinion on problems they’ve identified within the company. Your survey should feature simple, but concise questions that will help determine various employee engagement numbers that need improvement.

Here are a few useful questions to include on your survey:

  • Does your team motivate you to do your best work?
  • Does the company provide enough growth opportunities for you and your team members?
  • Do you feel your opinion is considered and taken into account when company decisions are made?

To ensure you’re making strides to create a workplace that’s effective for everyone — and simultaneously improving employee engagement — surveys should be deployed quarterly. The responses will help you create an employee engagement score formula that can be used to track progress.

3. Monitor Employee Retention

One of the best examples of employee engagement metrics is employee retention. As a business owner, you should work closely with HR to keep an eye on this metric. Implement strategies to retain high-quality team members and reduce the number of workers leaving your company. Staff that are engaged and happy with where they work will stay longer than ones who are disengaged.

Boost Employee Retention With Sprockets

Did you know that Sprockets users see a 43% improvement in employee retention, on average? It’s true – our Applicant Matching System reveals which potential hires will succeed like your top performers, empowering you to build strong, cohesive teams that will stay long-term. And the best part is that you can achieve similar results. We’re so confident in our hiring solution that we’re offering free, 15-minute demos to show how we can help you hire and retain the best workers every time.

 

Three happy restaurant employees with text below reading: Job Satisfaction vs. Employee Engagement

Job Satisfaction vs. Employee Engagement: What’s the Difference?

Job Satisfaction vs. Employee Engagement: What’s the Difference? 1016 528 Sprockets

When it comes to job satisfaction vs. employee engagement, many people use the two terms interchangeably. However, they’re actually quite different, yet must coexist to maintain a productive workplace. Continue reading to learn the difference between employee engagement and job satisfaction. Plus, discover the hiring solution that helps you identify which applicants will be highly engaged and satisfied with their job like your best team members.

 

 

The Difference Between Employee Engagement and Employee Satisfaction

The key difference between job satisfaction and employee engagement is that satisfaction is more commonly the cause, while engagement is the effect. Satisfied workers tend to be content while engaged ones tend to be go-getters.

What Is Employee Engagement?

Employee engagement is a measure of how emotionally connected team members feel to their work. Engaged staff are motivated and enthusiastic about their job. They often go the extra mile for their employer. These individuals enjoy working and derive happiness from their interactions with their co-workers. 

Disengaged employees, on the other hand, are apathetic toward both their job and company. They likely put in little effort and may even have a poor attitude, which can negatively impact other team members. A survey from Gallup revealed that disengaged staff members cost companies over $500 billion per year in lost productivity.

What Is Job Satisfaction?

Job satisfaction is largely about the perks of being at work: fair pay, generous work-life balance, adequate benefits, etc. It also encompasses a worker’s overall happiness with their role and company. An unsatisfied team member will likely become less productive, while satisfied employees are more likely to feel engaged from their job.

Factors That Foster Employee Satisfaction and High Employee Engagement

The key to effective employee engagement is to provide an enjoyable work environment and maintain a positive company culture. Here are a few ideas to get you started: 

  • Fair compensation (above minimum wage, if possible) and a benefits package 
  • A comfortable break room to decompress and relax 
  • A clear performance review process tied to individual goals and objectives
  • Opportunities for growth so team members can reach their full potential

Highly engaged workers are more motivated to consistently execute their best work as they feel deeply connected to their responsibilities and workplace culture. It’s less about what gets them through a workday (although perks like free food can go far), and more about how they feel about their role. For more information, check out this guide which features strategies on how to maintain employee engagement. 

 

 

Positive experiences go a long way in keeping workers engaged. But, it’s not the only thing that matters. It’s critical to evaluate an individuals’ initial satisfaction and engagement levels during the hiring process.

Hire More Team Members Like Your Best Workers

Replicate your top performers with Sprockets! Our Applicant Matching System reveals what makes your best employees so successful, ultimately empowering you to build highly engaged teams that will stay long term. In fact, Sprockets users spend 37% less time on the hiring process. It’s proven to work and trusted by top brands like Buffalo Wild Wings.

 

 

Welcome to Fabulous Las Vegas sign

March 2022 Trade Show Breakdown: Will We See You There?

March 2022 Trade Show Breakdown: Will We See You There? 1016 528 Sprockets

Our Sprockstars are attending several more trade shows in 2022, and the first one is just around the corner. But before we dive into details, we want to take the time to explain how these trade shows will benefit you, our customers, and the platform itself.

If you aren’t already familiar with our hiring solution, Sprockets is an AI-powered platform that uses natural language processing to match incoming applicants to your current top-performing employees. Trusted by some of the biggest brands in the world like Taco Bell and Chick-fil-A, Sprockets is proven to boost employee retention by 43%, on average. 

 

 

What Does This Mean for You?

Each trade show helps us understand how we can better serve our customers. We’re thankful for the opportunities to build relationships with business owners, operators, and other hiring professionals. Our team is constantly refining our platform as we continue to expand our knowledge of the current hiring challenges within each industry we service. 

March 2022 Trade Shows (In Order of Attendance):

1. International Restaurant and Foodservice Show (March 6 – 8)

What better place to start our trade show season than New York City? That’s exactly where you’ll find us from March 6 through 8, sampling the hottest menu trends. International Restaurant and Foodservice Show (IRFS) attendees can expect plenty of creativity and passion for food with live culinary performances, smart kitchen designs, the Rapid Fire Challenge or Hip Sip: Battle of the Modern Bartender, and over 570 leading vendors. Bon appétit! 

2. Association of Kentucky Fried Chicken Franchisees (March 7 – 10)

For the first time since the pandemic, the Association of Kentucky Fried Chicken Franchisees (AKFCF) trade show will return better than ever with an energizing theme of the “Power of Opportunity”. According to AKFCF president, Brandon Robertson, attendees will “celebrate the brand’s success, participate in game-changer discussions, network with industry leaders, and experience hands-on workshops designed to take us into the digital future.” Don’t chicken out; say hi to our Sprockstars from March 7 through 10 at the Gaylord Palms Resort & Convention Center in Orlando, Florida.

3. Bar & Restaurant Expo (March 21 – 23)

Next, we’ll attend the Bar & Restaurant Expo in Las Vegas, Nevada, from March 21 through 23. Featuring educational workshops like 2023 Menu Trends to Know Before Everyone Else Does and Mental Health in Hospitality, the show’s focus will be how bar and restaurant owners can “recover and reforge” post-pandemic. Plus, attendees can listen to dozens of experts speak on six different topics:: Food & Beverage, People & Staffing, Operations, Guest Experience, Marketing, and Technology.

4. International Pizza Expo & Conference (March 22 – 24)

We can’t wait to share a slice of Sprockets and some delicious pizza at the world’s largest pizza event of the year. Our Sprockstars attended the 36th Pizza Expo in 2021 and we dough not want to miss the 37th. The event features more than 90 workshops, seminars, networking events, and pizza-making demonstrations with a show floor as long as eight football fields! We’ll catch you from March 22 through 24 at the Las Vegas Convention Center. 

 

5. Multi-Unit Franchising Conference (March 29 – April 1)

Our team attended the Multi-Unit Franchising Conference (MUFC) last year, and there are several reasons why we’re returning. Nearly 2,000 franchisors, leaders, suppliers, and investors are expected, making this the largest multi-unit trade show. The event will feature an exhibit hall of almost 300 smart solutions, educational workshops, and guest speakers like three-time Super Bowl champion Emmitt Smith and bestselling author, CEO, and founder, Jim Sullivan. Join us at Caesar’s Forum from March 29 to April 1 in Las Vegas to learn how to hire the best employees and drive revenue growth at all of your franchise locations. 

Replicate Your Top Performers

Our Applicant Matching System reveals which potential hires will thrive in your business just like your best employees. Essentially, it’s like replicating your top performers so you can focus on daily operations. In fact, Sprockets users spend 37% less time on the hiring process. Say goodbye to wasted interview time and hello to 43% higher employee retention.