I am the Director of Human Resources and Recruitment at the Hall Management Group and use Sprockets as a hiring tool for restaurants. I have been in Operations and HR in the hospitality business for 15 years at companies like the Neighborhood Dining Group and Rays Restaurants.
Service is the most important thing in the restaurant business. At the Hall Management Group, we strive to share distinctive culinary experiences that celebrate Southern culture. Our goal is to always provide a dining experience that entice our guests to stay, enjoy, and come back, time and again. A huge part of that is hiring the right staff. We are known for our service, so we are very selective of who we welcome to the Hall family.
We are currently using Sprockets to hire Managers. The reports have been impressive and useful. It has saved me from extra interviews and bad hires. One example I always use is the time I had a great phone interview with a Manager candidate. Sprockets scored this person as a “red”, meaning they were a poor fit. But I went ahead and invited them to our offices in Charleston for an in-person interview anyway because they had all the qualifications. It took about 5 minutes for me to figure out that the person was a bad fit for the job. With Sprockets, I now only interview and hire people that have the core values, strengths, and needs of our top performers.
I would highly recommend their services to others in the industry.
Jim Wahlstrom
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