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People on a video call on a laptop with text reading "3 Things Employers Need to Know About Video Interview Software"

3 Things Employers Need to Know About Video Interview Software

3 Things Employers Need to Know About Video Interview Software 1016 528 Sprockets

One of the worse mistakes you can make as a business owner or manager is to follow outdated hiring practices. Technology is rapidly changing the hiring space, and it’s crucial to stay ahead of trends so that you can attract high-quality workers before your competitors. For instance, many employers have started using video interview software to screen applicants in a timely manner while easing social-distancing concerns due to the COVID-19 pandemic. 

Learn everything you need to know to conduct successful video interviews below (and discover how our AI-powered platform empowers you to make the best hiring decisions every time without the need for interviews!)

The Employer’s Guide to Video Interview Software

Video Interview Platforms

A recent Gartner HR Survey revealed that a whopping 86% of organizations use virtual tech for interviews. So, what do you do if you’re among the group of businesses that have yet to implement video interview software? The first step is to decide which video interview platform to use. There are several options, each with its own individual pros and cons. Here are some of the most popular options to explore:

  • Spark Hire: This platform is great for live interviews as well as one-way interviews where applicants can self-record responses to your questions. It also makes it easy to rate and organize interviews.
  • Willo: Conveniently schedule several one-way interviews at once by uploading a spreadsheet of applicant information.
  • Avature: Schedule, conduct, and evaluate interviews from within a single platform.

Of course, you can always stick to the tried and true video applications, like Skype, Zoom, and Google Meet. The best part about these applications is that many of your applicants will already have experience with them, and there’s no tricky setup process.

Video Interview Questions

While every business should cater its interview questions based on their industry and the open position, there are a few general suggestions we can provide. First of all, try to avoid asking simple, yes-or-no questions. These answers won’t offer much insight into the applicant’s personality, work ethic, or suitability for the role. Try asking these open-ended interview questions to evaluate soft skills:

  • What are the three most important aspects of a job, in your opinion?
  • How have you handled urgent problems in the past when your supervisor or manager was away?
  • How do you typically handle having to juggle and prioritize multiple tasks at once?
  • Can you tell us about a time you ran into a challenge with a coworker and how you solved the situation?

Video Interview Tips

Conducting a video interview is not the same as talking to someone in-person, and there are a few things you should know before setting up the video call. First of all, make sure you set up your interview platform correctly so you don’t run into any technical issues mid-interview. Clearly communicate this to the interviewee, as well, so they can do the same. Also, it’s a good idea to discuss your intended interview questions with any other team leaders and stakeholders at your company. This improves collaboration and ensures you make an informed hiring decision. 

Finally, make sure you dress appropriately. You’re “selling” the position and company to the job seeker just as much as they need to convince you that they’re the right person for the role. The last thing you want to do is accidentally stand up to reveal you’re wearing tattered sweatpants (or worse) below your suit and tie. It’s not just embarrassing — it makes you and your company seem unprofessional, potentially sending a job seeker to one of your competitors.

Identify the Best Applicant Without a Single Interview

Someone on a laptop hiring hourly employees with SprocketsVideo interviews can be complicated and don’t always reveal enough information about applicants. Luckily, Sprockets’ AI-powered platform identifies who will succeed and stay long-term like your current top-performing employees — all without you having to conduct a single interview. It’s trusted by top brands, like Chick-fil-A and Taco Bell, and integrates seamlessly with popular HR tools such as TalentReef and McHire. Plus, Sprockets users see an average 43% boost in employee retention!

Employee using restaurant technology with a banner below reading: "How Restaurant Ordering Technology Is Transforming the Restaurant Industry"

How Restaurant Ordering Technology Is Transforming the Restaurant Industry

How Restaurant Ordering Technology Is Transforming the Restaurant Industry 1016 528 Sprockets

According to a recent survey, nearly one-third of hospitality workers will not return to work during the labor shortage, leaving many restaurants understaffed. But, what if there was a way to ensure your employees stay long-term? It’s possible with restaurant ordering technology and Sprockets’ AI-powered platform. Continue reading to discover how these new technologies can solve industry challenges, revolutionize the restaurant industry, and continue to evolve.

 

 

Restaurant Ordering Technology

Restaurant ordering technology can significantly improve the ordering experience for you, your customers, and your employees. There are many ways to integrate automated ordering technology into your business, including:

1. Self-Service Ordering Systems

Top brands like Panera Bread regularly utilize self-service ordering systems in their restaurant to increase order count, traffic, and revenue. Although fast-casual and independent restaurants were slower to catch on, the COVID-19 pandemic may have changed their outlook. Implementing this food ordering technology could be the difference between a conversion and a foot out the door. Research by Tillster found that if lines for self-service and traditional ordering were equal length, 30% of customers would prefer to order via the self-service kiosk. The self-service ordering system market is estimated to reach $30.8 billion by 2024. 

2. Integrated Online Ordering Solutions

Online ordering is crucial to restaurant success, especially throughout the pandemic. In fact, many restaurants were able to stay open thanks to integrated online ordering solutions like Toast: All-in-1-Point-of-Sale (POS) Software. This technology allows customers to order in a completely contactless way so restaurants can continue to maximize revenue.

3. Automated Voice Ordering Solutions

McD Tech Labs are partnering with International Business Machines Corporation (IBM) to expand automated voice ordering technology. The goal is to take pressure off employees, especially due to recent events like the pandemic and labor crisis. During the testing stage, ten McDonald’s franchise locations reported 85% accuracy, with employees only needing to step in 20% of the time. McDonald’s CFO explained they realized they had developed the technology as far as possible, which is why they wanted an expert to step in. IBM has significant experience with artificial intelligence and natural language processing. However, customers won’t be seeing this new technology in action nationwide any time soon. According to McDonald’s CFO, “The process will require a few more years.” 

4. “Industry-Defying” Drive-Thru Ordering

A Taco Bell franchise is currently working alongside Taco Bell corporate to launch the first “Defy” drive-thru restaurant. The two-story location will consist of four drive-thru lanes, including a standard lane and three additional ones for mobile orders and delivery pickups. Customers can receive their order by scanning a QR code at the digital check-in screens. A “bell-evator” lift system will deliver their order from the second story. Taco Bell customers can also interact with crew members working on the second story via two-way audio and video technology. This tech-savvy restaurant was created with the “digital consumer in mind” and is estimated to open in Brooklyn Park, Minnesota, in 2022. 

Technology Will Not Replace Human Labor

Restaurant ordering technology is here to stay, but that doesn’t mean the need for employees is going anywhere. These technologies are meant to help restaurant employees – not take away their job – execute daily tasks. With a balanced combination of technology and the right employees, your restaurant will succeed, even during a labor crisis.

The Best of Both Worlds

Combining restaurant ordering and hiring technology can significantly improve your restaurant’s success. Sprockets’ Applicant Matching System uses a combination of artificial intelligence, natural language processing, and over 50 years of psychological research to enhance the traditional hiring process. Our solution empowers you to predict applicant success even before the interview, ultimately building strong teams that will stay long-term. It’s trusted by top brands like Chick-fil-A, Buffalo Wild Wings, and Taco Bell to stabilize staffing levels, even during the labor crisis. Schedule a free, 15-minute demo to start hiring more people like your top-performing employees.

 

A phone with a QR code next to food and text reading "How Has Technology Changed Restaurants?"

How Has Technology Changed Restaurants?

How Has Technology Changed Restaurants? 1016 528 Sprockets

It’s easy to see how innovations like smartphones and social media platforms have changed the way we socialize, but what about the dining experience? How has technology changed restaurants? It’s crucial for owners and operators to explore this topic so they can learn lessons from the past, stay ahead of the latest trends, and implement the best solutions for their business. Find out everything you need to know about innovations in the restaurant industry and schedule a free demo of our hiring platform to discover how technology can boost your employee retention by 43%!

Restaurant Technology and Trends

1. Mobile Ordering

Looking back now, the world seemed entirely different just five or ten years ago. The idea of ordering food on a phone before going to the restaurant might have seemed absurd. Fast-food restaurants and technological advances have changed that.

The first major tests with mobile ordering began in 2014 when Taco Bell and Outback Steakhouse announced that customers would be able to order using an app so their food would be ready when they arrived at the restaurant. The popularity of mobile apps for restaurants caught on, and many companies have created their own apps since then.

The trend grew steadily over the next few years but skyrocketed since the COVID-19 pandemic created challenges for eating inside restaurants. Thanks to new technology in the foodservice industry, we could be looking at the future of restaurants and food delivery. Ten years from now, people might wonder why people ever waited to get to the restaurant before ordering at all.

2. Self-Service Kiosks

In addition to mobile ordering, many restaurants have implemented self-service kiosks. These can be free-standing displays at the front of QSR establishments or touch-screen devices at tables. These kiosks make it more convenient for customers to order food and pay their bills. It can also help speed up operations by saving time in the ordering process.

While this new technology in restaurants has been met with some concerns that it replaces human labor and eliminates jobs, this isn’t the case. It simply enhances the experience for employees and enables them to spend more time providing spectacular customer service. The technology will also prevent the staff from being overworked and lead to a better work-life balance.

3. QR Codes

While paying through a tablet or a phone app is a popular solution, some restaurants have chosen another route and created a payment method based on QR codes. Every restaurant does this their own way, with some of them putting the codes at every table and others having a few codes posted in specific locations at the restaurant.

These QR codes can be scanned from a phone and will open an interactive menu. After ordering, you can then easily pay for your food. They are a great way to save time and, much like a self-service kiosk, should help keep your workers from getting overwhelmed.

4. Scheduling Technology

Poor planning can turn a successful business into a disaster overnight. The good news is that we now have more technology to help with time management. Scheduling software is a great way to manage employees and decide what shifts they should work without spending hours staring at a computer document or calendar.

Much of this software can even be found in the form of phone apps, which makes it that much more convenient. Phone app or not, these types of software solutions often come with some very useful features, like a group messaging function that you can use to communicate with employees and an availability tracker to remind you which employees can and can’t work certain shifts.

5. Voice-Assisted Ordering

Ever since the creation of voice-assisted technologies, such as Siri or Amazon’s Alexa, people have been looking for new ways to incorporate voice technology into their lives. One interesting innovation in the restaurant industry has been voice-assisted food ordering.

This technology is convenient for customers and allows restaurant workers to track customer orders and note any dietary needs they might have. This allows the staff members to get their customers the foods they like as quickly and safely as possible. Some voice-assisted ordering solutions even suggest additional items that the customers might want to pair with their meal, creating a better customer experience and generating additional revenue for the restaurant.

6. Sprockets’ Predictive Hiring Platform

Someone on a laptop hiring hourly employees with SprocketsProductive employees are the gears that make your restaurant run as efficiently as possible, and Sprockets makes it easy to build these top-notch teams. Our AI-powered platform uses a brief, three-question survey to identify which applicants will succeed like your top performers. Then, you can simply look at the red-yellow-green scoring system to see who you should hire. It empowers you to make the best hiring decisions every time and improves employee retention by an average of 43%. Get your free demo today!

Two kids in a hospital with text reading, "Sprockets Gives Back to Families in Need: Donates to RMHC"

Sprockets Gives Back to Families in Need: Donates to RMHC

Sprockets Gives Back to Families in Need: Donates to RMHC 1016 528 Sprockets

Sprockets has donated $2,000 to the Ronald McDonald House Charities on behalf of the National Owners Association (NOA) to help families receive the care they deserve. To read more about the NOA, check out our blog, “Sprockets Joins the National Owners Association to Better Serve Customers and the Community.”

About Ronald McDonald House Charities

Families shouldn’t have to go through uncertain times without proper care. Ronald McDonald House Charities (RMHC) aims to give families around the world a place to stay while receiving medical treatment as well as resources they need to feel safe and comfortable. Several RMHC houses also offer recreational activities, educational programs, sibling-support services, art and music therapy, and gardening opportunities. According to the RMHC website, “Research shows that patients whose families stayed at the Ronald McDonald Houses are the sickest, traveled the farthest distances, and spent the longest time in the hospital.”

How Our Donation Will Help Families

Our RMHC global donation will help provide “essential support and resources to our 260 RMHC organizations and families around the world when they need it most.” To date, RMHC has saved families more than $443 million on meals, hotel, medical, and other related expenses. There are Ronald McDonald Houses in 62 countries with a combined total of 1.4 million overnight stays.

Our Shared Values

Sprockets shares RMHC’s core values, like equality, kindness, and compassion. We believe everyone deserves an equal opportunity for employment and want to transform the traditional hiring process – often full of bias – to a more equitable one. In the words of our CEO and Co-Founder, AJ Richichi, “We want to give everyone a fair shake, regardless of where they are from and what they look like.” Like a relay athlete or a sprocket in a machine, the right employee joins colleagues to drive an organization forward in efficiency and harmony.

 

 

We look forward to working together – with both RMHC and NOA – as we build a better future for owners, hourly workers, and our communities. 

A business conference and text reading, "Sprockets Joins the National Owners Association to Better Serve Customers and the Community"

Sprockets Joins the National Owners Association to Better Serve Customers and the Community

Sprockets Joins the National Owners Association to Better Serve Customers and the Community 1016 528 Sprockets

Restaurants have struggled with costly employee turnover for years, and staffing challenges have only gotten worse with the recent labor crisis. So, we decided to double down on our efforts to meet the needs of businesses. In addition to continuously upgrading our hiring platform, we’ve become a member and supplier partner of the National Owners Association (NOA). This is a major step on our mission to create a more equitable, efficient hiring process that improves the experience for employers and applicants alike.

What Is the National Owners Association?

NOA is a group of restaurant owners and suppliers that collaborate on issues such as finances and franchising to improve the system for all parties involved. That includes the owners, their employees, and their customers. Guided by their core values of integrity, honesty, transparency, and respect, members are able to share expertise as well as find guidance and inspiration from each other. We’re proud to be part of this organization and celebrated our new membership with a charitable donation of $2,000 to the Ronald McDonald House, on behalf of NOA, to help families in need.

What This Means for You

We strive to get better every day for the sake of our customers, and joining NOA is part of that ongoing process. Our membership allows us to attend meetings, view industry insights, and communicate with foodservice professionals to better understand the challenges they’re facing and solve them even more effectively. Look for us at the NOA Annual Meeting — we’d love to meet and show you how Sprockets can boost your employee retention by 43%!

Stabilize Staffing Levels With the Sprockets Platform

Someone on a laptop screening high quality candidatesOf course, you don’t have to wait to see us at the NOA Annual Meeting to solve your staffing challenges with Sprockets. We’re more than happy to give you a free demo of our hiring platform. In only 15 minutes, you’ll discover how Sprockets empowers you to make the best hiring decisions every time by revealing which applicants will succeed like your top performers. It even integrates with popular HR tools, like McHire!

A banner reading "3 Restaurants Now Offering Subscription Programs for Customers" sits in front of a Taco Bell restaurant

3 Restaurants Now Offering Subscription Programs for Customers

3 Restaurants Now Offering Subscription Programs for Customers 1016 528 Sprockets

Are you struggling to maximize sales at your fast-casual or quick-service restaurant? Consider spicing things up at your restaurant with a subscription-based incentive! Continue reading to discover which restaurants currently offer fast-food subscription programs and why it’s worth considering for your own business. Plus, find out how you can start building strong teams that will succeed and stay long-term. 

Give your customers excellent service every time by hiring the best employees. Sprockets’ hiring solution reveals what makes your top performers succeed, ultimately empowering owners and operators to make more informed hiring decisions and boost employee retention by 43%. 

 

 

1. Taco Bell’s Taco Subscription

Let’s taco ‘bout Taco Bell’s newest fast-food subscription service: The Taco Lover’s Pass! Subscribers can enjoy one FREE taco each day for 30 days when they download the Taco Bell app. The taco subscription is just $5 to $10, depending on the location. Taco-fanatics can treat themselves to seven different types of tacos, including the Crunch Taco, Crunch Taco Supreme, Soft Taco, Soft Taco Supreme, Doritos Locos Tacos, Doritos Locos Tacos Supreme, and Spicy Potato Soft Taco. Although Taco Bell’s subscription plan is currently only available in select Arizona locations, Taco Bell’s taco subscription might make its way to all 50 states. 

2. Panera: MyPanera + Coffee

Is coffee the fuel that helps your business run? You and your employees might love – and learn a thing or two – from Panera’s new monthly subscription. MyPanera + Coffee subscribers can get free, hot or iced coffee through 2021. Then, they can sip unlimited coffee in any flavor for just nine dollars a month starting January 1. To join, customers just need to create or sign-in to their MyPanera account, select their subscription plan, and order their favorite drink. They can receive free coffee every two hours via drive-thru and unlimited refills in the restaurant. Subscribers can pair their beverage with a bagel, muffin, or any breakfast item for the perfect combo (and some bonus revenue for the restaurant).

3. On the Border Mexican Grill and Cantina: Queso Club

In ques(o) you didn’t know, On The Border Mexican Grill and Cantina is offering 365 days of free queso for just one dollar. People can get their hands on free queso for a year by signing up for a Border Rewards account. Then, the next time they’re enjoying a bowl of queso in their restaurant, they can subscribe to the $1 Queso Club and enjoy an entire year’s worth of FREE QUESO. And, in case you think this is a cheesy deal, Border Rewards members also receive personalized rewards, sneak peeks to VIP events, and challenges! Subscribers earn one point for every dollar they spend in the restaurant which they can redeem for discounts on food and drinks.  

Monthly Restaurant Subscription Benefits

Of course, these restaurants aren’t the first to dabble in subscription services. Several benefits can arise from fast-food subscription programs, including:

  1. Increased Revenue: When customers visit the restaurant to retrieve their free taco or cup of coffee, they will likely purchase additional items to make it a meal. 
  2. Customer Loyalty: The brand is able to connect to their customers – both new and current – in an engaging way, increasing customer loyalty. For example, 35% of Panera’s subscribers were new customers. 
  3. Competitive Advantage: Subscriptions like Taco Bell’s taco plan can set your brand apart from competitors, especially during a labor crisis. 

Subscribe to Sprockets and Save on Costly Employee Turnover

While we aren’t giving away free queso or tacos, we are empowering restaurant owners and operators to predict applicant success and build better teams. Our AI-powered solution is trusted by top brands like Taco Bell and Chick-fil-A to reduce employee turnover by an average of 22%. Would you like to save time and money so you can allocate resources elsewhere and focus on daily operations? Check out our Guide to Employee Turnover to learn about proven strategies, including implementing Sprockets!

 

A picture of AJ Richichi and text reading, "Scribble Features Sprockets’ CEO as a Leader of Innovation"

Scribble Features Sprockets’ CEO as a Leader of Innovation

Scribble Features Sprockets’ CEO as a Leader of Innovation 1016 528 Sprockets

How does a dorm-room project evolve into a rapidly growing tech startup that’s changing the way people think about hiring? The team behind Scribble, a project launched by the South Carolina Department of Commerce, sat down with AJ Richichi to find out. Check out the interview below to discover the story behind Sprockets and its innovative solution. You’ll meet our CEO and hear his thoughts on the current state of hiring, artificial intelligence, entrepreneurship, and more.

AJ Richichi: Creating a More Effective, Equitable Hiring Process Through Artificial Intelligence

How Hiring Is Flawed

Change isn’t easy, especially when it comes to changing a process that businesses have trusted for years, but it’s necessary if we want to fix a broken system. The traditional hiring process is biased, time-consuming, and ineffective. Plus, companies are struggling to maintain staffing levels and lose thousands of dollars each year due to high employee turnover. AJ Richichi helps people solve all of these issues using the Sprockets platform.

As Richichi mentions in the interview, “White-sounding names get 50% more callbacks than non-white-sounding names. The average general manager will ask between seven and nine illegal interview questions every single phone call. We want to give everyone a fair shake, regardless of where they’re from, where they went to college, and what they look like, to get employment.”

Richichi’s Innovative Solution

Sprockets users don’t need to worry about staffing issues, wasted interview time, or potential bias. Our AI-powered platform reveals which applicants will succeed like a location’s top performers using a three-question survey and a simple scoring system. It empowers business owners and operators to hire the best workers every time without even looking at a resume. Plus, it’s proven to boost employee retention and reduce the amount of time spent on the hiring process so people can focus on daily operations.

Eliminate Bias, Save Time, and Reduce Employee Turnover

The Sprockets platformA lot has changed since Richichi’s days in the dorm room, but one thing remains the same: his passion for matching people to possibilities. Sprockets is now a trusted hiring solution for top brands like McDonald’s, Domino’s, and Taco Bell. Plus, it integrates seamlessly with other popular HR tools, such as McHire and TalentReef.

“We have been empowered to more quickly focus on the candidates that closely match our hiring profile, generating a higher success rate of new hires in our system and eliminating wasted interview time. We feel great about our progress, and the impact was nearly immediate.”

– Bob Fenzel, VP of Wingstop

Schedule a free demo today to predict applicant success with Sprockets, ultimately reducing costly employee turnover!

Stressed female worker rests on top of a pile of papers next to a clock. The headline below reads "How the Power of Technology Can Improve Work-Life Balance"

How the Power of Technology Can Improve Work-Life Balance

How the Power of Technology Can Improve Work-Life Balance 1016 528 Sprockets

If you had extra time in your day, how would you spend it? Would you attend your child’s dance recital? Go out to dinner with your significant other? Binge your favorite TV series? Or maybe even hit the gym? The possibilities are endless, especially for Sprockets users, who spend 37% less time on the hiring process.

Read on to learn how technology — like Sprockets — can help improve work-life balance so you can enjoy both mundane and milestone moments without having to stress over work-related tasks.

 

What is Work-Life Balance? 

Work-life balance is the equilibrium of one’s job and personal life. While the exact ratio might not be the same for everyone, the goal is to have a healthy balance of both priorities. The importance of work-life balance is crucial to one’s health and overall well-being.

Benefits of Work-Life Balance

A healthy work-life balance offers several benefits in and out of the workplace. Businesses whose employees have a positive work-life balance see the following results:

  • Higher Productivity: Studies show that employees with a work-life balance are 21% more productive than people with a poor work-life balance. They are able to come to work with an open, well-rested mind.
  • Less Burnout: 77% of working full-time Americans have experienced burnout, according to a work-life balance survey. Symptoms of burnout include fatigue, stress, and a decrease in employee performance. Luckily, a positive work-life balance can significantly reduce and even prevent burnout from happening in the first place. 
  • Better Culture: A healthy work-life balance leads to happier employees. They are energized and excited about coming to work. An improved work-life balance also means employees have time to socialize with one another, therefore building teamwork and trust.
  • Less Stress: Employees who work in a happier environment and are not experiencing burnout are significantly less stressed. Achieving work-life balance means more time to practice self-care, exercise, and fuel your body with the proper nutrients

How Does Technology Affect Work-Life Balance?

Achieving a positive work-life balance can be challenging, especially when adjusting to a new job. According to a recent survey, 38% of workers say they missed out on an important life event due to poor work-life balance. Statistics also say that 48% of Americans also define themselves as workaholics — they are unable to stop worrying about their job. 

The role of technology in work-life balance is to make tasks more efficient for employees so they can effectively accomplish their goals. Technology reduces their need to work overtime, and as a result, improves work-life balance. For example, Buffalo Wild Wings recently launched a robotic chicken wing fryer called “Flippy Wings” at high-volume locations. The solution empowers restaurants to “redeploy team members to more guest-facing functions, improving the guest experience.” So far, results show that food production has increased 10 to 20% with the robotic fryer, and team members are now able to focus on other daily operations. 

The Power of Artificial Intelligence (AI) 

Artificial intelligence is helping employees in many industries improve work-life balance. This modern day technology uses natural language processing to help employees perform tasks more efficiently. For example, Sprockets’ AI-powered platform reveals which applicants will perform like your best employees, ultimately saving hiring managers valuable resources so they turn their attention towards daily operations.

 

A man looking at his empty wallet with text reading, "The Importance of Investing in Your Employees' Financial Wellness"

The Importance of Investing in Your Employees’ Financial Wellness

The Importance of Investing in Your Employees’ Financial Wellness 1016 528 Sprockets

As much as you’d like your employees to leave personal issues at home and give 110% in the workplace, it’s easier said than done. This request becomes even more unrealistic when the two are linked, like problems with employee financial wellness. Employers who wish to improve their company culture, morale, and productivity must address these types of issues. And, it’s not as simple as telling workers to forget their worries. Discover the real, quantifiable effects of financial stress on employees and help ease concerns with the strategies below.

How Financial Wellness Affects Employees

Someone’s financial situation influences much more than their bank statement. Studies show that monetary issues cause severe stress, anxiety, and depression. It can even weaken your immune system and impair your decision-making. This is especially concerning when you consider that an estimated two-thirds of Americans experience financial stress. Employers must recognize this issue and reduce the negative impact on their employees’ physical and mental health.

How It Impacts Your Business

The COVID-19 pandemic prompted a comprehensive study by PwC that yielded some shocking statistics about employee financial wellness. For instance, 45% of workers dealing with financial challenges reported being distracted in the workplace, and 72% said they would leave their jobs for another company that cared more about their financial well-being. Plus, since the stress weakens their immune systems, it’s more likely for people to get sick and need to take time off unexpectedly. Improving the financial wellness of employees benefits your business by potentially boosting productivity, increasing retention, and avoiding the costs of turnover. It may even help with applicant flow if job seekers see that your company values its workers.

How to Fortify Their Finances

There are various employee financial wellness programs and initiatives that you should consider implementing at your company if you haven’t already done so. One idea is to raise wages for hourly workers like McDonald’s and other fast-food restaurants have done. You can also boost morale and put some extra money in people’s pockets when they need it most by giving workers holiday bonuses. Additional employee benefits can include financial education, access to financial advisors, and even tuition reimbursement. 

Discover More Employee Retention Strategies

The Franchisees' guide to Employee TurnoverThere are several reasons why financial wellness is a must-have employee benefit, including the positive impact it can have on retention. That means less time and money spent on the hiring process. If you’d like to learn more ways to improve employee retention, then make sure you check out The Franchisees’ Guide to Employee Turnover! You’ll discover the hidden effects of turnover, common causes, and proven strategies to conquer this costly problem.

Restaurant workers with text reading, "Why You Need to Create Career Pathways for Hourly Workers"

3 Reasons Why You Need to Create Career Pathways for Hourly Workers

3 Reasons Why You Need to Create Career Pathways for Hourly Workers 1016 528 Sprockets

It might seem impossible to attract and retain high-quality hourly workers, but there are a few proven solutions you can implement to quickly stabilize staffing levels. In addition to using Sprockets’ Applicant Matching System to boost retention by 43%, we recommend creating career pathways for your employees.

While many business owners and operators have raised wages to attract job seekers, that’s only a piece of the puzzle. It has increased applicant flow in some cases, but it’s a short-term solution. Workers who aren’t engaged or don’t feel a sense of loyalty to your business are likely to leave once a competitor offers an even higher wage. Consider providing employee growth opportunities so workers see their role as less of a job and more of a long-term career.

The Importance of Creating Career Pathways for Employees

1. It Helps Attract Applicants

A company’s culture and core values can significantly influence a job seeker’s decision to apply for a position. When you promote the fact that hourly employees have access to career growth plans, it shows people that you value their individual success and well-being. Be sure to include this in your job postings, company website, and even social media profiles.

2. It Can Boost Retention

A study conducted by WorldatWork revealed that employers who do not invest in training and developing employees will ultimately lose them to competitors. So, you can either deal with costly turnover or boost productivity and engagement by offering career growth opportunities. The return on investment makes it incredibly worthwhile to simply outline career pathways and conduct a little extra training.

3. It Reduces Hiring Costs

The savings don’t stop with retention. It’s much more cost-effective to hire from within, and these loyal employees already know the ins and outs of the business. External hires actually tend to score worse on performance reviews and are 61% more likely to get fired despite having more industry experience. Save money by saving your current employees!

Tips for How to Create a Career Pathway Plan

Be Transparent

You don’t want to be that employer who makes empty promises. Clearly define the roles and steps to climb the ladder so you can accurately discuss the process with potential hires. And, if you can’t offer career growth opportunities, let them know. It’s better to be transparent than deal with disgruntled employees and negative reviews on job sites. 

Discuss the Employee’s Goals

These development opportunities and training programs should be mutually beneficial for both employers and employees. That’s why it’s crucial to meet with workers, particularly in a one-on-one setting, to talk about where they see themselves at the company. Have an open conversation and work together on a plan to help them achieve their goals.

Set up SMART Objectives

The career development plan that you create should include SMART objectives (Specific, Measurable, Achievable, Relevant, and Time-Bound). This ensures there’s no confusion about what the employee needs to accomplish to reach their ideal position with the company. It also keeps a record of what you’ve discussed, sets realistic expectations, and makes it easy to track progress.

Predict Applicant Success — Before the Interview

The Sprockets platformCreating career pathways can be a complete waste of time if you don’t hire the right applicants. Some job seekers are simply looking for a quick paycheck and will leave within a few months no matter what incentives you set up for them. Luckily, Sprockets’ AI-powered solution identifies which applicants will succeed and stay long-term. 

Sprockets eliminates wasted interview time, reduces costly turnover, and enables you to focus on daily operations. It’s proven to work and trusted by numerous businesses, like a Bojangles franchise group that achieved 95% employee retention in 90 days during the peak of the labor crisis!

See how Sprockets works and get all your questions answered with a free 15-minute demo!