Mary Mount, Chief Operating Officer and Partner at Delight Restaurant Group, discusses the importance of people in the quick service restaurant industry. She emphasizes that great people are at the core of their business and that they prioritize the growth and development of their team members. Mary shares the philosophy of Delight Restaurant Group, which focuses on recognizing and rewarding success, promoting from within, and providing training and development opportunities. She also highlights the importance of creating a fun and respectful work environment. Mary's own journey in the industry, starting as an hourly worker at Wendy's and working her way up, serves as an inspiration for others.