In this conversation, Lissa Bowen, Chief People Officer at Full Course, discusses the importance of retention in the restaurant industry and offers advice on how to improve it. She emphasizes the need for transparency in the hiring process and creating environments where people love to work. Lissa also highlights the value of meeting employees where they are and offering benefits that are meaningful to them. She believes that AI can play a significant role in improving hiring and retention practices in the industry. Overall, the conversation focuses on the importance of strategic use of AI and creating a positive employee experience.
