In this conversation, David Walsh shares his journey from England to the U.S. and his experiences in the restaurant industry, particularly with Papa Gino's and D'Angelo's. He discusses the importance of legacy in a long-standing company, the challenges faced during COVID, and innovative communication strategies that enhance employee engagement. David emphasizes the significance of two-way communication in fostering a positive workplace culture and shares insights on how feedback from employees can lead to meaningful changes within the organization. He concludes by reflecting on his first hourly job and the lessons learned along the way.