In this conversation, Cole Bastian, Senior Director of Learning and Culture at Hooters, discusses the brand's transformation, focusing on employee empowerment, particularly the Hooters girl role. He highlights the initiatives aimed at enhancing employee experience, the unique culture at Hooters, and the importance of internal mobility. Cole addresses the controversies surrounding the Hooters brand and emphasizes the positive impact of their programs on employee confidence and career development. He shares metrics that demonstrate the success of their initiatives and reflects on the future of Hooters in changing perceptions.
