In this conversation, Brandi Adams, the Senior Manager of Field Recruiting at Potbelly Sandwich Shop, discusses the company's mission to be the most loved sandwich brand and emphasizes the importance of people in achieving business success. She shares insights on creating a positive work environment, the significance of leadership engagement, and strategies for hiring individuals with the right personality to foster a culture of good vibes. Brandi also reflects on her career journey and the value of employee recognition.