Amy Hom, the COO of Barcelona Wine Bar, shares her journey in the restaurant industry and the importance of staffing and culture. She emphasizes the impact of mentorship and the power of building authentic relationships with employees. Barcelona Wine Bar prides itself on creating a positive and fun environment for both employees and guests. Amy also discusses the challenges of staffing and retention in the industry and the need for leaders to be approachable and communicate effectively. She encourages restaurant operators to seek out mentors and learn from successful leaders in the industry.
