Who should I contact If I have a question about the referral program?
We’re happy to help you track your referral status. Simply email email@example.com. Make sure to include referee information and we will get back to you as soon as possible.
What conditions must referrals complete for me to earn the reward?
You will receive your reward once your referral becomes a customer. Only one reward is given per referral.
When should I receive my reward?
We will immediately reach out to your referral. Typically it takes a few weeks to connect with a referee and demonstrate the product. Once they meet and become a customer you will immediately get the reward.
Is there a limit on the number of referrals I can submit?
First of all, we’re really happy you like Sprockets enough to keep referring your friends and coworkers! Secondly, there’s no limit on how many referrals you can make!
What conditions disqualify a referral?
There are many reasons a referral may have been disqualified, including:
- Your referred colleague was already engaged with the Sprockets Sales Team.
- Your referred colleague did not purchase or sign up for the Sprockets platform.
What’s the catch?
There is no catch. This is our way of saying thanks to our awesome customers for their customer referrals. Simply get the word out because there is no limit to the number of customers you can refer to Sprockets.