Technology

Employee onboarding software with lights in the background. Text reads "How Employee Onboarding Software Boosts Productivity and Morale

How Employee Onboarding Software Boosts Productivity and Morale

How Employee Onboarding Software Boosts Productivity and Morale 1016 528 Sprockets

It’s a constant struggle for many businesses to hire and retain quality employees. While we cannot control events like the labor crisis and COVID-19 pandemic, we can control how our business adapts to these obstacles; it’s crucial to reflect on how you can improve each part of your hiring process. Today, we will discuss the final step: onboarding. As you know, onboarding is the process of integrating a new employee with your particular business. While this can sometimes take several months to complete, the employee onboarding systems and software solutions below will help streamline the process.

Understand what makes your new hires tick even before the onboarding process with Sprockets! Our pre-employment personality assessment reveals which potential hires share characteristics with your current top performers. Plus, the detailed reports help you understand new employees on a deeper level so you can conduct a more customized, effective onboarding process.

 

 

What Is Employee Onboarding Software? 

Employee onboarding software is technology that hiring managers can use to create a smooth, engaging onboarding process that will benefit both the new employee and current team. Onboarding solutions can reduce the time it takes to complete tedious tasks, enabling hiring managers and HR professionals to focus on other daily operations. 

Why Is Onboarding Software Important? 

Only 32% of businesses have a formal onboarding process, according to the Aberdeen Group. Also, a study from Gallup revealed that just 12% of employees were satisfied with their onboarding experience. Aside from the interview, onboarding is one of the most significant first impressions a new employee has with a business and its culture. Businesses with a standard onboarding process have 50% greater new-hire productivity compared to those that have none. Studies also show that effective onboarding contributes to increased employee satisfaction, confidence, and engagement.

The Best Onboarding Solutions 

There are several employee onboarding tools to choose from, but how do you know which one is the right choice for your business? The decision is up to you, but formality, ease-of-use, and paperless onboarding solutions are some common factors to consider. Here are a few popular employee onboarding tools:

  • Clear Company: Prepare your new employees with everything they need to know before their first day. This online onboarding platform is mobile-friendly, so employees can fill out paperwork and continue the onboarding process from any device. 
  • GoCo: Perfect for small businesses, this onboarding platform is completely electronic and easy to use. New employees can sign documents, complete tasks, and learn about their benefits all in one place. 
  • Zenefits: Onboard new hires in under 10 minutes with this onboarding solution. Over 80% of customers complete the process before their first day of work, saving you valuable time. 

Replicate Your Top Performers With Sprockets’ Hiring Solution

Match, hire, and retain the best employees with one convenient platform! Effective onboarding can potentially boost employee retention, but Sprockets’ AI-powered platform is proven to increase employee retention by 43%. Sprockets reveals which applicants will succeed and stay long-term like a business’s current top performers, ultimately empowering owners, operators, and hiring managers to build strong teams. It’s even trusted by top brands like Chick-fil-A, Visiting Angels, and Buffalo Wild Wings. Get your free, 15-minute demo today to replicate and retain your best employees! 

 

Employee using restaurant technology with a banner below reading: "How Restaurant Ordering Technology Is Transforming the Restaurant Industry"

How Restaurant Ordering Technology Is Transforming the Restaurant Industry

How Restaurant Ordering Technology Is Transforming the Restaurant Industry 1016 528 Sprockets

According to a recent survey, nearly one-third of hospitality workers will not return to work during the labor shortage, leaving many restaurants understaffed. But, what if there was a way to ensure your employees stay long-term? It’s possible with restaurant ordering technology and Sprockets’ AI-powered platform. Continue reading to discover how these new technologies can solve industry challenges, revolutionize the restaurant industry, and continue to evolve.

 

 

Restaurant Ordering Technology

Restaurant ordering technology can significantly improve the ordering experience for you, your customers, and your employees. There are many ways to integrate automated ordering technology into your business, including:

1. Self-Service Ordering Systems

Top brands like Panera Bread regularly utilize self-service ordering systems in their restaurant to increase order count, traffic, and revenue. Although fast-casual and independent restaurants were slower to catch on, the COVID-19 pandemic may have changed their outlook. Implementing this food ordering technology could be the difference between a conversion and a foot out the door. Research by Tillster found that if lines for self-service and traditional ordering were equal length, 30% of customers would prefer to order via the self-service kiosk. The self-service ordering system market is estimated to reach $30.8 billion by 2024. 

2. Integrated Online Ordering Solutions

Online ordering is crucial to restaurant success, especially throughout the pandemic. In fact, many restaurants were able to stay open thanks to integrated online ordering solutions like Toast: All-in-1-Point-of-Sale (POS) Software. This technology allows customers to order in a completely contactless way so restaurants can continue to maximize revenue.

3. Automated Voice Ordering Solutions

McD Tech Labs are partnering with International Business Machines Corporation (IBM) to expand automated voice ordering technology. The goal is to take pressure off employees, especially due to recent events like the pandemic and labor crisis. During the testing stage, ten McDonald’s franchise locations reported 85% accuracy, with employees only needing to step in 20% of the time. McDonald’s CFO explained they realized they had developed the technology as far as possible, which is why they wanted an expert to step in. IBM has significant experience with artificial intelligence and natural language processing. However, customers won’t be seeing this new technology in action nationwide any time soon. According to McDonald’s CFO, “The process will require a few more years.” 

4. “Industry-Defying” Drive-Thru Ordering

A Taco Bell franchise is currently working alongside Taco Bell corporate to launch the first “Defy” drive-thru restaurant. The two-story location will consist of four drive-thru lanes, including a standard lane and three additional ones for mobile orders and delivery pickups. Customers can receive their order by scanning a QR code at the digital check-in screens. A “bell-evator” lift system will deliver their order from the second story. Taco Bell customers can also interact with crew members working on the second story via two-way audio and video technology. This tech-savvy restaurant was created with the “digital consumer in mind” and is estimated to open in Brooklyn Park, Minnesota, in 2022. 

Technology Will Not Replace Human Labor

Restaurant ordering technology is here to stay, but that doesn’t mean the need for employees is going anywhere. These technologies are meant to help restaurant employees – not take away their job – execute daily tasks. With a balanced combination of technology and the right employees, your restaurant will succeed, even during a labor crisis.

The Best of Both Worlds

Combining restaurant ordering and hiring technology can significantly improve your restaurant’s success. Sprockets’ Applicant Matching System uses a combination of artificial intelligence, natural language processing, and over 50 years of psychological research to enhance the traditional hiring process. Our solution empowers you to predict applicant success even before the interview, ultimately building strong teams that will stay long-term. It’s trusted by top brands like Chick-fil-A, Buffalo Wild Wings, and Taco Bell to stabilize staffing levels, even during the labor crisis. Schedule a free, 15-minute demo to start hiring more people like your top-performing employees.

 

Stressed female worker rests on top of a pile of papers next to a clock. The headline below reads "How the Power of Technology Can Improve Work-Life Balance"

How the Power of Technology Can Improve Work-Life Balance

How the Power of Technology Can Improve Work-Life Balance 1016 528 Sprockets

If you had extra time in your day, how would you spend it? Would you attend your child’s dance recital? Go out to dinner with your significant other? Binge your favorite TV series? Or maybe even hit the gym? The possibilities are endless, especially for Sprockets users, who spend 37% less time on the hiring process.

Read on to learn how technology — like Sprockets — can help improve work-life balance so you can enjoy both mundane and milestone moments without having to stress over work-related tasks.

 

What is Work-Life Balance? 

Work-life balance is the equilibrium of one’s job and personal life. While the exact ratio might not be the same for everyone, the goal is to have a healthy balance of both priorities. The importance of work-life balance is crucial to one’s health and overall well-being.

Benefits of Work-Life Balance

A healthy work-life balance offers several benefits in and out of the workplace. Businesses whose employees have a positive work-life balance see the following results:

  • Higher Productivity: Studies show that employees with a work-life balance are 21% more productive than people with a poor work-life balance. They are able to come to work with an open, well-rested mind.
  • Less Burnout: 77% of working full-time Americans have experienced burnout, according to a work-life balance survey. Symptoms of burnout include fatigue, stress, and a decrease in employee performance. Luckily, a positive work-life balance can significantly reduce and even prevent burnout from happening in the first place. 
  • Better Culture: A healthy work-life balance leads to happier employees. They are energized and excited about coming to work. An improved work-life balance also means employees have time to socialize with one another, therefore building teamwork and trust.
  • Less Stress: Employees who work in a happier environment and are not experiencing burnout are significantly less stressed. Achieving work-life balance means more time to practice self-care, exercise, and fuel your body with the proper nutrients

How Does Technology Affect Work-Life Balance?

Achieving a positive work-life balance can be challenging, especially when adjusting to a new job. According to a recent survey, 38% of workers say they missed out on an important life event due to poor work-life balance. Statistics also say that 48% of Americans also define themselves as workaholics — they are unable to stop worrying about their job. 

The role of technology in work-life balance is to make tasks more efficient for employees so they can effectively accomplish their goals. Technology reduces their need to work overtime, and as a result, improves work-life balance. For example, Buffalo Wild Wings recently launched a robotic chicken wing fryer called “Flippy Wings” at high-volume locations. The solution empowers restaurants to “redeploy team members to more guest-facing functions, improving the guest experience.” So far, results show that food production has increased 10 to 20% with the robotic fryer, and team members are now able to focus on other daily operations. 

The Power of Artificial Intelligence (AI) 

Artificial intelligence is helping employees in many industries improve work-life balance. This modern day technology uses natural language processing to help employees perform tasks more efficiently. For example, Sprockets’ AI-powered platform reveals which applicants will perform like your best employees, ultimately saving hiring managers valuable resources so they turn their attention towards daily operations.

 

Woman texting on a smartphone with words across the image reading: "Texting Candidates: Benefits and Why You Should Start Now

Texting Candidates: Benefits and Why You Should Start Now

Texting Candidates: Benefits and Why You Should Start Now 1016 528 Sprockets

91% of Americans keep their mobile devices within arm’s length at all times — you might even be reading this blog from your smartphone right now. The reality of our technology-driven world means hiring managers, owners, and operators must adjust accordingly to fit the preferred communication method of their applicants. Our recruitment advice for employers is to consider texting candidates to boost applicant flow. Read on and learn how to implement this beneficial sourcing solution ASAP!

You can also spend 37% less time on the hiring process with Sprockets, an AI-powered platform that features another creative way to recruit new employees. It matches potential applicants to your current top-performing employees and predicts new hire success before the interview.

 

 

Why You Should Be Texting Candidates

While texting candidates likely won’t eliminate phone calls or email from the recruitment process, it’s crucial to understand the benefits of texting and using technology to recruit employees.

1. Instant Communication

Texting candidates is fast and effective. In fact, 90% of all text messages are read within three minutes of being sent — no wonder texting is the preferred communication method for many people. Studies show text messages are opened and read almost 138% more than email! Eliminate wasted time and energy by texting applicants when appropriate.

2. Keep Applicants Engaged

Nothing is worse than quality applicants slipping through your fingers because of a slow response time. Texting applicants extends the hours of communication, so you can actively keep them engaged. For example, 8 a.m. may be too early for a phone call, but not too early for a text. Texting candidates increases your chance of getting in touch before they lose interest or find another work-related opportunity.

3. Convenient for Applicants and Employers

Sending a quick text message is much more convenient than playing phone tag. Applicants are able to respond when the time is convenient for them without having to worry about listening to a voicemail or returning a phone call. On the flip side, employers can text applicants between meetings, training, and other work-related tasks. 

Tips for Texting Applicants

1. Ask How Applicants Would Like to Be Contacted  

Before you go ahead and text applicants, you must first ask permission. Although a majority of people own a smartphone or other mobile device, some individuals may prefer a different option. Ask about an applicant’s preferred method of communication — phone call, email, or text message — in your pre-employment questionnaire. You’ll increase your likelihood of getting in touch with applicants by confirming their preference.

2. Introduce Yourself and Your Company

It’s important to convey who the message is coming from since your text messages to applicants are most likely coming from job boards.

Example: Hi [Applicant Name], this is [Hiring Manager Name]. I’m the [Position Name] at [Company Name] of [Location]. Thank you for applying to [Position Name]! 

Introducing yourself and your company via text message clearly communicates why you are reaching out and reminds candidates that they applied to your position.

3. Remain Professional 

While it may seem tempting to send a GIF, emoji, or acronym along with your text message, stick to professional language, similar to an email. There’s a big difference between texting a friend and texting an applicant. Additionally, consider when other methods of communication may be more appropriate. For example, give them a call when you are ready to offer your ideal applicant a position at your company. 

Replicate Your Top Employees With Sprockets

Sprockets’ Applicant Matching System creates a unique success profile based on your current top-performing employees, empowering hiring managers to find the ideal applicants for their team. It’s proven to improve employee retention by 43%, save 37% time on the hiring process, and reduce annual turnover by 22%. Plus, you’ll be able to focus more on important daily operations to boost productivity and ROI. Using technology to recruit employees has never been easier!