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Recruiting

Two restaurant employees and text reading "Employee Referral Programs: Templates and Tips to Improve Your Recruitment Process"

Employee Referral Programs: Templates and Tips to Improve Your Recruitment Process

Employee Referral Programs: Templates and Tips to Improve Your Recruitment Process 1016 528 Sprockets

If you’re struggling to find high-quality applicants, you need to stop relying on external recruitment efforts and tap into an often-overlooked resource: your current employees. They often know someone who would be an excellent fit for a role you have to fill, and all you need to do is ask! Employee referral programs reduce recruitment costs, save time, and often help bring in better candidates than traditional methods. Plus, they help improve company culture and teamwork since employees recommend people they already get along with.

Find out how to begin your employee referral program with the suggestions below. Just don’t forget to check out The Essential Guide to Attracting Hourly Workers. This free guide outlines even more proven strategies to amplify your sourcing efforts with ease.

How to Create an Employee Referral Program That Works

Be Transparent About Hiring Needs

First and foremost, you have to be comfortable sharing your hiring needs with the current staff members. There’s usually no need to pick and choose who you tell — it’s typically best to establish communication with everyone at the company. That way, you maximize your reach and potential to get great applicants. You never know who has someone in their network that would be a fantastic fit for your company. A restaurant manager might have a friend looking for work as a chef and vice-versa. 

While being transparent about the position you need to fill, make sure you also clearly communicate its specific requirements. You don’t want your employees suggesting a bunch of candidates who don’t have enough experience or lack the skills necessary to perform the job, especially in technical roles. You’ll end up wasting everyone’s time — including yours. Consider drafting the job description ahead of time and sharing it internally before posting online to better inform your employees in their search.

Offer an Incentive With Clear Requirements

While many employees would simply be happy to work with one of their friends or someone they get along with well, others need an extra incentive to help with your recruitment efforts. 92% of employers with a referral program offer a monetary incentive, and the majority of them consist of a $500 bonus. Just keep the timing of the bonus in mind — not just the amount. Only 27% of those employers give the employee the bonus immediately upon hiring the applicant they referred. We recommend awarding the bonus after the new hire has been there and proven their reliability for at least 90 days.

Tip: Make the requirements as straightforward as possible for employees to earn the referral incentive. The last thing you want is one of your best employees (and the friend they referred) to complain and get disgruntled over a misunderstanding of the program.

Make the Referral Process as Simple as Possible

Also, make sure you don’t hinder referral efforts by making it a long, complex process. Nobody likes having to fill out piles of paperwork or read through extensive stipulations, especially in addition to their regular work. Try sending an email to employees with a brief overview of the job and incentive with a link to a convenient Google Form they can use to submit contact information about who they think would be a good fit. You can even make it as simple as replying to the email.

Maintain Communication With Employee

Remember to stay in contact with your current employee about how the hiring process is going, especially regarding the person they recommended. It’s not a good feeling to be left in the dark after trying to help the company and a friend. It can be as detailed as you feel comfortable with, but just make sure you let them know as soon as possible if their friend is just not a good fit for the role (but that you’re highly appreciative of your suggestion). 

Employee Referral Program Email Template

Here’s an example of an email you can send out to the company when you want to begin your employee referral program:

Hi [Employee Name],

We’re looking to expand our team, and we’d love your help finding the right person for the job. You’re an important member of the staff here at [Company], making your opinion extremely valuable to us. You’ll even get a $500 bonus if the person you refer gets hired and stays for 90 days!

Here’s the role we need to fill:

  • [Job Title]
  • [Requirements]

Please take a moment to fill out this Google Form so we can get to know the person you recommend and hopefully get you on the way to earning an extra $500!

Thank you for your help,

[Your Name]

Tip: Be sure to mention the incentive bonus in the subject line to increase the open rate!

Hire the Best Applicants Every Time

Even with an employee referral program in place, the hiring process still involves plenty of human error. If you’d like to make sure you hire the best applicants every time with pinpoint precision, there’s no better solution than Sprockets. It’s proven to predict success without you having to waste time reading resumes or conducting interviews. You’re up money even if it saves you from one bad hire — what do you have to lose?

Schedule your free, 15-minute demo today to start hiring with the platform that top brands trust.

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Statue of Leonardo DaVinci

Resumes Are Outdated: It’s Time to Forget the 540-Year-Old Hiring Tradition

Resumes Are Outdated: It’s Time to Forget the 540-Year-Old Hiring Tradition 1016 528 Sprockets

One…two…three…four…five…six…seven… While you were reading for those few seconds, the average recruiter decided whether or not a job applicant was fit for their role. Is it really fair to judge someone’s ability to succeed based on a single piece of paper, in that short amount of time? 540 years ago, the answer would have been “yes. Now, two decades into the 21st century, that’s a whole different story. Continue reading as we discuss the history of the resume and current outdated resume practices. You’ll even learn how to hire the best applicant every time — without a resume or even an interview — in seconds thanks to Sprockets’ hiring solution. 

 

 

History of the Resume

The exact origin of the first resume is unknown, yet historians have substantial evidence to credit Leonardo DaVinci in 1482. He sent a handwritten letter outlining his abilities and experience for an engineering job to Ludovico Sforza. Although he did not actually get the position, his handwritten letter had a lasting impression on Sforza, who later became the Duke of Milan and commissioned DaVinci’s painting, The Last Supper. Fast forward 540 years later… why are we still following in the painter’s footsteps when we have technology at our disposal? In case you’re still not convinced, here are three more reasons why resumes are impractical

Current Concerns of Outdated Resume Practices

1. They’re Time-Consuming 

Owners and operators simply don’t have enough time to review a resume. Businesses are severely understaffed, so their eight-hour days can often turn into grueling twelve-hour ones. Some owners are even working the cash register or flipping burgers in a desperate attempt to cover for employees who don’t show. They barely have enough time to focus on their regular responsibilities. The last thing they want to do is sift through piles of paperwork. 

2. Resumes Might Contain False Information

Unfortunately, some people claim to have certain skills or experience on their resume that they actually do not have. Approximately 40% of workers have lied or stretched the truth on their resume. That number is too high to base a hiring decision solely on a resume. 

3. They Leave too Much Room for Potential Bias

The average recruiter only spends six to seven seconds on a resume. These hasty decisions often lead to first impression bias, the leading cause of hiring errors. Unfortunately, that means many resumes are ignored or thrown away simply because of the name at the top. One study even showed that minority applicants who changed certain details of their resumes to make them seem more “white” received more interviews. It doesn’t have to be this way. 

Additionally, the resume fails to provide employers with a full picture of an applicant. It does not cover one’s soft skills, which are equally, if not more important than a job seeker’s previous experience. 

Two Simple Solutions That Can Replace Resumes

1. LinkedIn

One popular option is to use LinkedIn as an online “resume.” In fact, 87% of recruiters find LinkedIn most effective when looking for potential hires. These profiles mimic traditional resumes, yet provide a more personalized touch. Job seekers can feature past experiences, skills, projects, published works, and more. LinkedIn profiles are easily skimmable and employers can filter potential hires based on certain keywords such as workplace skills or job titles. While many recruiters find LinkedIn effective, people can still lie about their skills or face potential bias.    

2. Sprockets               

Sprockets’ hiring platform, on the other hand, redeuces potential bias and increases your chances of making the right hires. You’ll spend 37% less time on the solution that predicts applicant success with pinpoint precision. Our platform eliminates the need for resumes and even interviews. It’s proven to boost employee retention by an average of 43%. In fact, top brands like Chick-fil-A and Taco Bell trust our sophisticated, yet easy-to-use technology to accurately reveal which applicants will succeed and stay long-term. 

Do’s and Don’ts of the Hiring Process

You already have the solution to your hiring challenges — it’s your top performers. Learn how to attract, hire, and retain the right workers for your business by leveraging the mental makeup of your best employees.

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A woman holding towels and text reading "Hotel Staffing: How to Hire and Retain the Best Employees"

Hotel Staffing: How to Hire and Retain the Best Employees

Hotel Staffing: How to Hire and Retain the Best Employees 1016 528 Sprockets

Trying to keep a hotel fully staffed can be a nightmare, keeping owners and managers up at night when they could be resting as soundly as their guests. While hotel staffing is challenging — and has gotten even more difficult with the labor crisis — hoteliers just need to know how to do it the right way. 

Hiring during a hotel staff shortage is easier than you might think when you follow the strategies outlined below. You can also check out our Free Guide to Attracting Hourly Workers: Hotel Edition. It shows you how to hire hotel staff and even predict applicant success so you know who will succeed before spending time on interviews.

What You Need to Know About Hotel Staffing

1. How to Tackle Employee Turnover in the Hotel Industry

One common mistake that has become even more prevalent during the labor shortage is simply hiring anyone who applies. It’s understandable to feel like this is the only solution in a state of desperation to keep your business afloat, but you might end up hiring hotel workers who have a shorter stay than some of your guests.

It’s crucial to improve your retention rate, especially when there’s a 73.8% annual employee turnover rate in the hotel industry. The first step is to understand why employees are leaving. Are they seeking better benefits? Do you need to offer more competitive compensation? There might just be a lack of employee engagement at your hotel, leading to low morale and a sense of unfulfillment with their current career path. Whatever the reason, it’s up to you to fix the problem and boost retention, especially when it comes to keeping your top performers.

2. How to Create a Hotel Staffing Plan

There are 11.3 million job openings in the U.S., according to the Bureau of Labor Statistics. So, how do you grab the attention of job seekers? And more specifically, how do you get high-quality candidates to apply to your hotel as opposed to a competitor’s?

First, make the most of your recruitment efforts. Think about your ideal applicant and the job boards they might frequent. Some of the best hospitality job boards include HCareers, HospitalityOnline, and HotelCareer. Of course, you can always stick to the classics, like Indeed and ZipRecruiter, but you must optimize your advertisement before listing it anywhere. Many job seekers simply scan the descriptions and decide within a matter of seconds whether or not they want to apply. Include important elements such as a specific job title, salary, benefits, and company culture.

Free Hiring Guide

Would you like to simply reduce your reliance on applicant flow altogether? Well, you can. Check out our free guide on how to hire all-stars even with a shallow applicant pool.

4 Steps to reduce reliance on applicant flow mockup

3. How to Hire More Applicants Like Your Best Employees

Do you have a few top-performing staff members that consistently stand out from the rest? Well, it’s possible to hire more workers who will succeed and stay long-term just like them! Our hiring platform can actually predict applicant success by identifying shared personality traits with your current top performers. It’s trusted by top brands and proven to stabilize staffing levels, even during a labor crisis!

The Staffing Solution That Boosts Employee Retention by 43%

The simplest way to build and maintain a strong, cohesive staff at your hotel is by hiring with Sprockets. Our clients spend 37% less time on the hiring process and improve employee retention by 43%, on average. If that’s not enticing enough, we’ll even give you a free demo to show you firsthand how our hiring platform can solve all of your staffing challenges. Get on the path to hiring success (and get ahead of your competitors).

Smiling restaurant workers and text reading "How Company Culture Attracts Talent and Retains Top Performers"

How Company Culture Attracts Talent and Retains Top Performers

How Company Culture Attracts Talent and Retains Top Performers 1016 528 Sprockets

Have you ever found yourself wondering, “Why is workplace culture important?” There are numerous answers, including the fact that creating a positive workplace culture attracts talent. It can also boost productivity, collaboration, communication, morale, motivation, and even employee retention. The list goes on and on.

Although there are several benefits of having a good company culture, we’ll focus on how it helps recruit and retain high-quality employees. Read on to learn more, including how to improve company culture with our AI-powered hiring solution. It identifies which applicants will mesh well and succeed like your other top performers, empowering you to build the best teams.

Improve Company Culture to Attract and Retain Top Performers

What Is Workplace Culture?

People might have different ways to describe company culture, but it boils down to how workers behave and interact at a particular business. This includes every member of an organization, from cashiers to CEOs, and has a significant impact on employees’ attitudes. It can even affect their mental health, with toxic atmospheres leading to high levels of stress, burnout, absenteeism, and turnover.

How Workplace Culture Can Attract Applicants

You need a top-notch company culture to attract top-notch employees. Job seekers know the benefits of having a strong company culture and want to work for companies that care about the wellbeing of their employees.

As far as getting the word out about your work atmosphere, it can naturally become part of your reputation. Websites like Indeed and Glassdoor allow employees to leave reviews that influence someone’s decision on whether or not to apply. In fact, 55% of job seekers wouldn’t apply to a company with bad reviews. On the other side of the coin, having a positive culture can inspire current employees to refer friends. This is especially beneficial when a top performer brings someone on board who they already work well with.

Also, don’t overlook the importance of highlighting your company culture and core values on job postings. According to a study by Glassdoor, 79% of job seekers consider the company’s mission before applying. Just make sure to keep it brief and put this information near the top of the description because people only spend an average of 14 seconds reading a job posting before deciding to follow through with an application.

Check out our free guide on crafting effective job postings to learn more and boost your applicant flow!

How to Improve Company Culture

If you’re a new or aspiring business owner, it’s crucial that you build a solid foundation for the ideal company culture to grow. (It’s never too late to begin improving workplace culture, though.) Ask yourself these questions to get started:

  • What do I want my business to stand for?
  • How would I like employees to feel when they go to work each day?
  • What core values do I want workers to embody?
  • How can I reflect these core values and empower others to do the same?
  • Are there any teambuilding activities that would promote a positive company culture?

Additionally, provide people with a lot of support and opportunities for career growth. You should also foster employee relationships and offer mentorship opportunities. If implemented properly, new initiatives can create an enticing company culture for high-quality job seekers and make current employees actually look forward to work.

Discover Which Applicants Will Contribute to a Positive Company Culture

A single hire can drastically help or hurt your company culture, but we’ll make sure you select the best applicant every time. Sprockets’ AI-powered solution reveals which potential hires share personality traits with your top performers, ultimately predicting who will succeed and mesh well with the current team. Our software is trusted by top brands and proven to reduce costly employee turnover.

Get your free demo today to start improving company culture and employee retention!

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A smiling cashier with text reading "How to Find and Hire Great Employees Like Your Current Top Performers"

How to Find and Hire Great Employees Like Your Current Top Performers

How to Find and Hire Great Employees Like Your Current Top Performers 1016 528 Sprockets

Would you like to have an all-star team of employees who consistently overachieve and help you surpass your business goals without fail? (Who wouldn’t?) It might sound like fantasy, but it’s possible to build an unstoppable crew full of workers who will succeed and stay long-term. You just need to learn how to find and hire great employees like your current top performers, and it’s easier than you think. We’ll explain the steps for hiring rockstar employees and even show you a simple solution that does all of the work for you!

Identify Your Best Workers

The first step toward hiring great employees is pinpointing your current top performers. One of the best ways to do this is by evaluating specific performance metrics that are relevant to your industry and the position at your company. Some examples include absenteeism rate, revenue per employee, and what’s known as “management by objectives” (MBO). You can also consider customer feedback and manager evaluations, but these are much more subjective.

Learn What Makes Your Top Performers Tick

Naturally, the next step is to determine why your best employees are so successful. How else can you find out which applicants will perform as well? While you can attempt to uncover this information with a list of questions and your gut feelings, we highly recommend using personality assessments. Specifically, you should evaluate employees using an assessment that’s backed by science and proven to work. This will glean important data about an individual’s mental makeup and identify personality traits that are key to their success.

Attract Job Seekers With Similar Personality Traits

Now it’s time to find more top performers to add to your team. Start the recruiting process, but don’t overlook the little things. If you don’t craft effective job postings and select the right job boards, you’re putting yourself at a considerable disadvantage in the battle for sourcing top talent. 

Make sure your description grabs the attention of high-quality job seekers and reels them in with details that resonate with them, like benefits and company core values. Then, choose where you promote your opportunity wisely; you want to meet your target audience on the job boards they are most likely to visit. 

Free Guide: Our e-book, How to Craft Job Postings That Boost Applicant Flow, outlines everything you need to do to reach and recruit top-notch workers.

Screen Applicants to Ensure Smart Hiring Decisions

Once you start seeing the applications roll in, it’s crucial to screen each candidate properly. In addition to interviews and the personality assessments we mentioned, make sure you conduct background checks. (Sprockets users save an average of 50% on background checks compared to leading providers!) This will help you reduce liability, verify information, and further determine if an applicant will be a good fit for your team. The last thing you want to do is hire the wrong person, deal with costly employee turnover, and have to complete the hiring process all over again.

Let Sprockets Do All the Work for You

You can try finding and hiring top performers yourself, or you can let our AI-powered hiring solution do the heavy lifting. It uses brief, three-question surveys to evaluate top performers and create unique success profiles. Then, applicants fill out the same survey to show you simple, red-yellow-green scores that indicate their likelihood of success. It’s trusted and loved by top brands to build stronger, more cohesive teams and boost employee retention by 43%!

Get started with a free demo today. We’d love to help solve your hiring problems!

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Sprockets' AI Screening Tools

How to Use AI Screening Tools to Boost Employee Retention

How to Use AI Screening Tools to Boost Employee Retention 1016 528 Sprockets

Between navigating a pandemic, labor crisis, and shallow applicant pools, the hiring process has been stressful for many owners and operators. However, those that choose to hire and retain employees with AI screening tools like Sprockets continue to see long-term success despite these challenges. Continue reading to understand the many benefits AI hiring software has to offer. Plus, discover the solution that is proven to increase employee retention by an average of 43%.

 

 

How AI Screening Tools Are Used in Recruitment

Research shows that artificial intelligence can significantly reduce time spent on the hiring process and improve the quality of applicants hired. For example, hiring managers spend 40% of their work day sifting through resumes and entering data into an Applicant Tracking System (ATS). The role of AI in the hiring process is to efficiently take on daily operations so you can spend more time interacting with people – conducting interviews, helping employees, and talking to customers. Ultimately, you’re able to shift your focus while saving valuable resources. 

Make Smarter Hiring Decisions From the Start 

Smarter hiring decisions lead to an increase in employee retention. So, how exactly can you make more informed hiring decisions? The answer begins with recruiting the right people. Although many businesses are facing a shallow applicant pool, it is possible to be selective and hire high-quality applicants. Powered by AI, Sprockets’ Applicant Matching System reveals which potential hires will perform like your best employees, empowering you to predict applicant success before the interview and without a resume. It’s basically like replicating your top performers! 

How Does This AI Assessment Tool Work? 

Screening with AI begins with your current best employees. Sprockets creates a unique Success Profile for each top performer and uses these scores as benchmarks for incoming applicants. Potential hires answer three simple questions – think of this as a shortened pre-employment screening assessment – which our technology then evaluates using AI, natural language processing, and over 50 years of psychological research. Incoming applicants receive a “Fit” Score one through ten. The closer an applicant is to ten, the higher the likelihood of success. 

Our AI hiring tool is trusted by top brands like Taco Bell, and proven to work. On average, Sprockets’ users see a 43% improvement in 90-day employee retention, 37% less time spent on the hiring process, 22% reduction in annual employee turnover, and $10,000 saved in operating costs over three months. 

Streamline Your Hiring Process With These BONUS Features

1. Background Checks

Our AI-powered platform integrates seamlessly with ClearChecks so you can reduce liability and verify information all in one place. Hire with complete confidence and receive 50% off background checks, compared to leading providers. This additional feature is an extra way to put your mind at ease. We’ll check your applicants’ past and predict their future. You’ll have all the information you need to make smarter hiring decisions.

2. Work Opportunity Tax Credits

Boost your ROI and maximize your tax relief with Work Opportunity Tax Credits. Our platform easily identifies which applicants qualify for tax credits (in addition to who will stay long-term). Plus, you can save up to $9,600 for every eligible applicant with our seamless WOTC integration.

Become Our Next Success Story

A 50+ location Bojangles franchise group struggled with high employee turnover until we increased their retention from 63% to 95% in just 90 days. Our Applicant Matching System accurately predicted new hire success to reveal the ideal fit for each location. This ultimately resulted in an ROI of 14x with over $134,000 in savings!

 

Bojangles Case Study about improving retention
A notepad that reads "We're Hiring" and text reading "Labor Shortage Solutions: Learn How Some Businesses Found Success"

Labor Shortage Solutions: Learn How Some Businesses Found Success

Labor Shortage Solutions: Learn How Some Businesses Found Success 1016 528 Sprockets

Employees are the lifeblood of a business, so what do employers do when workers quit in record numbers and their applicant pool dries up? Unfortunately, many have been forced to reduce their hours or simply shut down due to the labor shortage. Many others, however, have thrived despite the labor crisis.

Below, find some potential strategies for dealing with a tight labor market, including the proven solution that top brands like Bojangles trust to hire and retain employees: Sprockets. Our hiring platform empowers businesses to boost employee retention by 43% and spend 37% less time on the hiring process. What would you do with that extra time and peace of mind?

Why Is There a Labor Shortage?

The truth is that there’s no simple, single explanation for what is causing the labor shortage. Of course, many people point to things like health concerns, federal unemployment benefits, and low wages. 

It’s a combination of these factors as well some often-overlooked reasons, like the desire for more work flexibility, a childcare crisis that’s forcing parents to stay home, and early retirements. Industries like food service and hospitality are especially struggling with what has been termed “The Great Resignation,” stemming from entry-level workers questioning what they really want to do with their careers.

What Can Businesses Do to Solve Staffing Problems?

However you choose to slice the staffing crisis, businesses are desperate for solutions. And, it’s not as simple as posting jobs on Indeed, crossing your fingers, and waiting for the applications to roll in. (Although, wouldn’t that be great?) Employers must get creative with out-of-the-box recruitment strategies or shift their focus off of recruitment entirely. Here are some ideas:

The Hiring Solution That Top Brands Trust

At the end of the day, you can’t flip a switch and amplify your recruitment funnel. But imagine you need to fill a position ASAP and only get two applicants — they both seem the same on paper, but one will succeed and stay longer than the other. You can’t afford to make the wrong decision, especially during a labor shortage.

So, don’t risk relying on your gut feeling. Know for sure who will be the right fit for your business by using the Sprockets hiring platform. Top brands trust it to make more informed hiring decisions and thrive despite the labor crisis, including a Bojangles franchise group that achieved 95% employee retention and uncovered $134,000 in savings in only 90 days!

Get a free demo of the Sprockets platform today so you can stabilize staffing levels!

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Someone pointing to a sign that reads "2022 GOALS" and text reading "New Year’s Resolution for Businesses: Hire Smarter in 2022"

New Year’s Resolution for Businesses: Hire Smarter in 2022

New Year’s Resolution for Businesses: Hire Smarter in 2022 1016 528 Sprockets

To all the owners and operators who struggled with staffing in 2021: It’s time to turn over a new leaf by reducing employee turnover in 2022. Don’t worry — it’s easier than you might think. Simply follow the steps below to hire applicants who will succeed and stay long-term. Numerous other businesses have thrived despite the labor shortage by listening to our advice, so what do you have to lose besides the headaches caused by a stressful hiring process? (We doubt you’ll miss those, though.)

3 Steps to Stabilize Staffing Levels in the New Year

1. Save Time by Implementing Hiring Tech

If it feels like there’s not enough time in the day to focus on the hiring process with everything else you need to worry about, you might want to look into tech solutions. Recent advancements have enabled numerous businesses to thrive despite the labor crisis, and technology is only becoming more necessary as time goes on. 

Stay ahead of hiring trends and save valuable time by checking out some of the options we outline in our guide to must-have hiring tech. You’ll discover proven solutions to optimize every step of your process, from screening to scheduling employees.

2. Boost Applicant Flow by Optimizing Job Postings

It’s more important than ever to make your employment opportunities stand out from the millions of other businesses desperate to hire workers. One of the best ways to accomplish this is by creating job postings that resonate with your target audience, shine a light on your company’s differentiating factors, and even contain the right keywords for search engine optimization. It’s also crucial to be selective about the job boards for your advertisement. 

These often-overlooked details could mean the difference between having high-quality candidates to choose from or feeling forced to hire anyone who submits an application. View our free guide on crafting effective job postings to ensure you maintain healthy staffing levels in 2022.

3. Improve Employee Retention by Focusing on Fit

The final and most important step to boosting employee retention in the new year is to focus on fit. For those of you who are unfamiliar with this, fit refers to how well a potential hire would perform in a given role and mesh with the current team. Finding the right fit, as opposed to traditional recruiting methods, involves identifying applicants’ soft skills, like communication and collaboration. A candidate’s mental makeup often proves to be more important than industry experience, essentially putting the relevance of resumes into question with the modern hiring process. 

It’s possible to hire for fit even with a shallow applicant pool. You just need to know what to look for in candidates — or have Sprockets’ AI-powered platform do the work for you. Learn all about it in our guide on how to reduce costly employee turnover.

Achieve All Three With One Proven Solution

Here at Sprockets, our New Year’s resolution is to help you achieve yours! Our hiring platform enables you to accomplish all of the above goals and so much more. Sprockets’ Applicant Matching System reveals which applicants will perform like your top-performing employees, helping you make more informed hiring decisions and improve employee retention. We even have Virtual Recruiters that can review and optimize your job postings to give you a better chance of attracting the right candidates for your business. 

If it sounds too good to be true, feel free to check out the testimonials and success stories from some of our many happy customers. And, make sure you get a free demo of our platform to see for yourself!

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A man and woman in an interview and text reading, "It’s Time to Rethink the Relevance of Resumes"

It’s Time to Rethink the Relevance of Resumes

It’s Time to Rethink the Relevance of Resumes 1016 528 Sprockets

Resumes have been used to evaluate job applicants for so long that it might be tough to imagine a hiring process without them. Do they really tell the whole story of a person, though? A single piece of paper cannot sufficiently describe someone’s experience, personality, and potential. While resumes can still help you quickly find candidates with the right technical skills, they shouldn’t be the sole focus of your search. 

Relying on resumes and gut feelings from interviews can result in bad hiring decisions and costly employee turnover. Luckily, Sprockets’ AI-powered solution can reveal the ideal applicants without either one! Our software uses the mental makeup of your best employees to evaluate potential hires and predict applicant success with pinpoint precision.

Resumes: Important Tools or Flawed Resources?

They Are Time Consuming

Anyone who has written a resume is familiar with the headaches involved in finding the right layout, creating several drafts to perfect the language, and constantly updating it with new information. (Resume writing services are popular for a reason!) However, is it worth all the time and effort people put into them?

Recent research shows that employers only look at resumes for six to seven seconds, on average. And, even though that sounds brief, the time can really add up for the employer, as well, when they have a whole stack of resumes to read. Instead, they could be focusing on important daily operations.

So, where do we go from here? One popular option is to use LinkedIn for “resumes.” In fact, 87% of recruiters find LinkedIn most effective when looking for potential hires. These profiles contain a lot of key information about candidates, they’re easily skimmable, and employers can filter potential hires based on certain keywords, like workplace skills or job titles.

They Might Have False Information

An estimated 40% of job applicants have lied on their resumes — a concerning statistic for employers. You don’t want to hire someone who is unable to fulfill a certain role and then find out after you’ve gone through the entire onboarding process. Aside from intentional lies, many resumes also simply contain outdated information. It’s tedious for people to consistently update their resumes, so some choose not to change details or just forget. Essentially, you can’t trust everything you see on someone’s resume. Plus, they don’t reveal vital details about a person’s personality or potential.

They Add Potential Bias

It’s also difficult to avoid first impression bias when reviewing someone’s resume. Humans are, of course, flawed and have implicit biases in one way or another. Unfortunately, that means many resumes are ignored or thrown away simply because of the name at the top. One study even showed that minority applicants who changed certain details of their resumes to make them seem more “white” received more interviews. It doesn’t have to be this way.

Eliminate the Need for Resumes With Sprockets!

Someone on a laptop hiring hourly employees with SprocketsAvoid all the potential problems that resumes pose in the hiring process by using Sprockets’ AI-powered solution. Our software doesn’t require resumes or interviews to identify the best hires and boost retention by an average of 43%. It uses the mental makeup of your current top-performing employees to automatically evaluate incoming applicants, revealing who will succeed and stay long-term. Plus, the seamless integrations with popular tools like McHire and TalentReef make it a breeze to add to your current process.

Schedule a free demo today to start making smarter hires and reduce costly turnover!

man and woman are in an interview with text reading "facing first impression bias: how it impacts the hourly workforce

Facing First impression Bias: How It Impacts the Hourly Workforce

Facing First impression Bias: How It Impacts the Hourly Workforce 1016 528 Sprockets

It takes seven seconds to make a solid first impression. Some studies even suggest first impressions are made within milliseconds. Whether you’re an owner, operator, or job seeker, first impressions in business are important. In fact, 33% of hiring managers report they know whether or not they will hire someone in the first 90 seconds. Why? Our brain makes quick, incomplete observations based on what we perceive — this is called first impression bias. However, first impression bias can impede effective hiring as it is often inaccurate. So, how important are first impressions in business? Read on to find how to make a good first impression and how it impacts the hourly workforce. 

Eliminate first impression bias with Sprockets! Our AI-powered platform evaluates which potential hires will perform like your top-performing employees, empowering hiring managers to predict applicant success before the interview and without a resume. Plus, it’s proven to boost employee retention by an average of 43%. 

 

 

Research has found that most people form impressions about personality based on facial appearance. It can be easy to fall into the trap of assuming an applicant’s friendliness or customer service skills based on appearance. However, first impressions are often inaccurate, and various studies suggest first impression bias is the leading cause of hiring errors. It’s human instinct to ask easier questions to individuals we feel good about and ask harder questions when we have a negative feeling, even if the latter may be the better candidate. 

How to Reduce First Impression Bias

  • Conduct a Phone Interview: Similar to blind auditions on The Voice, initially conducting a phone interview will allow you to focus on the applicant’s experience and skills. Plus, you won’t have to evaluate an individual’s demeanor, physical appearance, or facial expressions, thus increasing your objectivity.
  • Script Questions Ahead of Time: This will ensure you ask job seekers the same questions and remain objective throughout the interview. Consistency is key. Follow-up questions are still welcome, but your chances of making an unfair assumption about an applicant are significantly lower. 
  • Utilize Objective Technology:  Technology solutions — like Sprockets — are designed to help you look past first impressions to see overall applicant quality. Our Applicant Matching System creates a unique success profile for each potential hire, evaluating their “fit” scores against your current top-performing employees. The simple red-yellow-green scoring system allows you to easily see which applicants are the best fit for your team and who will stay long-term.

The Importance of a First Impression

Of course, first impressions are still important. It means that it’s essential for hiring managers and business owners to rely more on data-driven hiring methods than on their first instincts. Look at your initial interactions with job seekers to determine how they might react to your customers. Additionally, pay attention to any gut instincts (just don’t rely solely on them). If you have a negative first impression of a candidate who does well in their interview, simply spend some extra time checking their employment references. Remember that accurate, high-quality information is crucial for an effective hiring process. 

Build the Best Teams with Sprockets

Reduce first impression bias with our AI-powered solution! Sprockets’ Applicant Matching System evaluates potential hires based on the mental makeup of your best employees. It’s proven to increase retention by an average of 43%.